Citizens receiving home care services from the Extra-Mural Program who reported that the staff always treated them with courtesy and respect in the last 2 months

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
96.4
96.0 - 96.8
95.1
94.6 - 95.6
94.5
94.0 - 95.1
93.6
93.0 - 94.2
96.4
95.8 - 96.9
Health zones
Zone 1 - Moncton and South-East Area
95.9
95.0 - 96.7
93.8
92.6 - 95.0
95.8
94.8 - 96.8
94.3
93.1 - 95.5
97.5
96.6 - 98.4
Zone 2 - Fundy Shore and Saint John Area
96.4
95.6 - 97.3
96.5
95.6 - 97.4
94.6
93.5 - 95.8
93.4
92.1 - 94.7
96.8
95.7 - 97.8
Zone 3 - Fredericton and River Valley Area
96.3
95.4 - 97.2
96.0
95.1 - 97.0
93.9
92.7 - 95.1
93.6
92.2 - 95.0
96.2
94.9 - 97.5
Zone 4 - Madawaska and North-West Area
95.1
93.6 - 96.7
92.0
89.8 - 94.3
91.5
89.3 - 93.6
91.4
89.2 - 93.6
94.2
92.0 - 96.3
Zone 5 - Restigouche Area
97.5
95.9 - 99.1
97.1
95.3 - 98.9
96.6
94.6 - 98.6
94.5
92.1 - 96.8
94.4
91.5 - 97.2
Zone 6 - Bathurst and Acadian Peninsula Area
97.1
96.1 - 98.1
94.9
93.2 - 96.6
93.8
92.1 - 95.5
94.6
92.8 - 96.4
94.9
92.8 - 97.0
Zone 7 - Miramichi Area
99.1
98.2 - 99.9
93.5
90.9 - 96.2
96.1
94.2 - 98.0
92.6
90.1 - 95.0
98.6
97.2 - 99.9
Communities
Bathurst, Beresford, Petit-Rocher Area
95.8
93.9 - 97.7
92.7
89.7 - 95.8
97.0
94.8 - 99.3
92.9
89.3 - 96.6
94.3
90.5 - 98.0
Bouctouche, Richibucto, Saint-Antoine Area
97.7
96.4 - 99.1
92.0
88.7 - 95.3
95.1
92.2 - 98.0
94.8
91.5 - 98.0
97.5
95.1 - 100.0
Campbellton, Atholville, Tide Head Area
98.6
97.0 - 100.0
96.3
93.4 - 99.3
94.3
90.8 - 97.9
92.2
88.2 - 96.2
95.2
91.6 - 98.8
Caraquet, Paquetville, Bertrand Area
99.0
97.8 - 100.0
96.0
92.7 - 99.4
92.9
89.0 - 96.9
94.4
90.6 - 98.2
100.0
100.0 - 100.0
Dalhousie, Balmoral, Belledune Area
96.4
93.8 - 99.0
97.8
95.6 - 100.0
99.1
97.5 - 100.0
96.6
94.0 - 99.2
93.3
88.6 - 97.9
Dieppe and Memramcook
97.3
95.6 - 99.1
99.1
97.6 - 100.0
97.3
94.7 - 99.8
95.6
92.2 - 99.0
100.0
100.0 - 100.0
Douglas, Saint Marys, Doaktown Area
100.0
100.0 - 100.0
97.2
93.9 - 100.0
93.1
88.1 - 98.1
86.6
78.1 - 95.0
100.0
100.0 - 100.0
Edmundston, Rivière-Verte, Lac Baker Area
95.6
93.7 - 97.6
93.3
90.6 - 96.1
92.2
89.5 - 94.9
91.8
88.8 - 94.9
94.0
91.0 - 97.0
Florenceville-Bristol, Woodstock, Wakefield Area
96.1
94.2 - 97.9
95.6
93.7 - 97.6
93.5
90.9 - 96.1
94.5
92.1 - 96.9
95.8
93.3 - 98.3
Fredericton
94.6
92.6 - 96.6
94.8
92.8 - 96.9
92.4
89.7 - 95.1
95.0
92.5 - 97.5
93.2
89.5 - 96.9
Grand Bay-Westfield, Westfield, Greenwich Area
S
95.1
89.2 - 100.0
95.7
90.9 - 100.0
100.0
100.0 - 100.0
100.0
100.0 - 100.0
Grand Falls, Saint-Léonard, Drummond Area
93.7
90.5 - 96.8
91.0
87.0 - 95.0
91.4
87.4 - 95.4
91.2
87.7 - 94.8
96.4
93.5 - 99.3
Hillsborough, Riverside-Albert, Alma Area
S
S
95.3
89.3 - 100.0
93.2
86.4 - 99.9
97.1
92.0 - 100.0
Kedgwick, Saint-Quentin and Grimmer
S
88.6
79.5 - 97.7
88.8
81.9 - 95.7
90.4
82.7 - 98.0
86.7
76.4 - 97.0
Minto, Chipman, Cambridge-Narrows Area
95.0
91.3 - 98.6
96.6
92.8 - 100.0
94.7
90.6 - 98.8
96.8
92.8 - 100.0
98.2
94.9 - 100.0
Miramichi, Rogersville, Blackville Area
98.9
97.9 - 99.9
93.8
90.9 - 96.6
96.7
94.8 - 98.6
93.8
91.3 - 96.3
98.2
96.6 - 99.9
Moncton
95.1
93.4 - 96.7
94.6
92.7 - 96.6
96.6
95.0 - 98.1
95.9
94.1 - 97.7
97.5
96.0 - 99.1
Nackawic, McAdam, Canterbury Area
100.0
100.0 - 100.0
100.0
100.0 - 100.0
93.2
88.4 - 97.9
95.9
92.2 - 99.6
100.0
100.0 - 100.0
Neguac, Alnwick, Esgenoopetitj Area
S
92.1
84.3 - 99.9
92.9
85.3 - 100.0
86.7
78.7 - 94.6
100.0
100.0 - 100.0
New Maryland, Kingsclear, Lincoln Area
94.3
91.1 - 97.6
96.8
94.1 - 99.5
97.2
94.4 - 100.0
90.6
85.2 - 96.0
95.9
91.2 - 100.0
Oromocto, Gagetown, Fredericton Junction Area
97.9
96.2 - 99.7
95.7
92.4 - 99.0
94.0
90.0 - 98.1
94.0
88.7 - 99.2
98.2
95.0 - 100.0
Perth-Andover, Plaster Rock, Tobique Area
98.0
95.3 - 100.0
96.6
93.7 - 99.5
96.4
93.3 - 99.5
90.2
84.9 - 95.5
95.4
91.2 - 99.6
Quispamsis, Rothesay, Hampton Area
99.4
98.8 - 100.0
94.4
91.6 - 97.2
95.3
92.4 - 98.3
93.7
89.6 - 97.7
93.0
88.7 - 97.3
Riverview and Coverdale
94.3
91.1 - 97.4
94.8
91.6 - 97.9
92.6
88.6 - 96.6
90.5
85.6 - 95.3
96.1
92.7 - 99.5
Sackville, Dorchester, Port Elgin Area
95.1
92.5 - 97.7
92.9
88.6 - 97.2
95.3
91.4 - 99.1
92.8
88.0 - 97.5
100.0
100.0 - 100.0
Saint John, Simonds and Musquash
94.7
92.8 - 96.5
96.7
95.2 - 98.2
91.9
89.6 - 94.3
91.2
88.7 - 93.7
96.0
94.2 - 97.9
Salisbury and Petitcodiac
S
89.4
81.3 - 97.5
94.8
89.0 - 100.0
95.8
90.8 - 100.0
96.2
90.1 - 100.0
Shediac, Beaubassin East and Cap-Pelé
93.6
90.2 - 96.9
89.4
85.1 - 93.8
96.3
94.3 - 98.4
93.1
90.1 - 96.1
96.6
93.7 - 99.5
Shippagan, Lamèque, Inkerman Area
98.2
96.0 - 100.0
93.7
89.2 - 98.2
94.8
90.8 - 98.8
96.2
93.1 - 99.2
94.8
89.9 - 99.8
St. George, Grand Manan, Blacks Harbour Area
99.2
98.2 - 100.0
98.8
97.4 - 100.0
97.2
94.8 - 99.7
92.7
88.9 - 96.5
97.3
94.7 - 99.9
St. Stephen, Saint Andrews, Campobello Island Area
95.6
93.7 - 97.5
95.7
93.4 - 98.0
97.4
95.5 - 99.4
95.7
93.0 - 98.3
99.2
97.7 - 100.0
Sussex, Norton, Sussex Corner Area
95.4
93.0 - 97.7
97.3
95.1 - 99.5
95.8
92.9 - 98.7
94.7
91.7 - 97.8
98.2
96.1 - 100.0
Tracadie and Saint-Isidore
96.8
94.5 - 99.1
99.0
97.1 - 100.0
90.5
86.7 - 94.3
95.6
91.8 - 99.4
91.4
85.8 - 97.0
Age
18-64
94.0
92.6 - 95.4
94.2
92.8 - 95.6
93.0
91.6 - 94.3
92.5
91.1 - 93.9
95.6
94.5 - 96.7
65 and over
96.8
96.4 - 97.2
95.4
94.8 - 95.9
95.2
94.6 - 95.8
94.2
93.5 - 94.8
96.6
95.9 - 97.2
Gender
Female
96.3
95.8 - 96.9
94.9
94.1 - 95.6
94.3
93.5 - 95.0
92.8
91.9 - 93.6
96.0
95.2 - 96.7
Male
96.9
96.3 - 97.4
95.5
94.7 - 96.2
94.9
94.1 - 95.7
94.7
93.8 - 95.6
97.0
96.2 - 97.8
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
96.4
95.9 - 96.8
n/a
n/a
n/a
n/a
Most comfortable in French
97.0
96.2 - 97.7
n/a
n/a
n/a
n/a
Comfortable in both English and French
96.1
94.7 - 97.5
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
94.3
90.1 - 98.5
83.8
76.0 - 91.7
91.3
85.9 - 96.7
93.4
88.8 - 98.0
96.8
93.8 - 99.8
Immigrant
Immigrants
93.6
89.5 - 97.6
n/a
n/a
n/a
n/a
Education level
High school or less
96.8
96.3 - 97.3
94.7
94.0 - 95.4
94.6
93.9 - 95.2
93.9
93.2 - 94.6
96.2
95.6 - 96.9
Postsecondary
96.1
95.4 - 96.9
95.5
94.7 - 96.4
94.8
93.8 - 95.8
94.0
92.8 - 95.2
96.8
95.8 - 97.8
Disability or special need
Disability or special need
95.0
93.8 - 96.1
n/a
n/a
n/a
n/a
Household income
Less than $30,000
96.1
95.4 - 96.7
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
96.9
96.1 - 97.7
n/a
n/a
n/a
n/a
$60,000 or more
97.4
96.3 - 98.4
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
95.8
92.0 - 99.5
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always treated them with courtesy and respect in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did Extra-Mural staff do each of the following: Treat you with courtesy and respect?

Unit

%

Interpretation

Higher is better

NBHC code

XM_COM04_1

Charts

Maps