CSV PDF

Citizens receiving home care services from the Extra-Mural Program who reported that they always received the help or advice they needed when contacting the Extra-Mural Program office in the last 2 months

CSV PDF

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
97.2
96.6 - 97.7
96.5
95.9 - 97.2
96.6
95.9 - n/a
97.3
96.6 - 97.9
96.8
96.0 - 97.6
Health zones
Zone 1 - Moncton and South-East Area
96.9
95.8 - 98.0
97.6
96.5 - 98.8
96.0
94.4 - n/a
97.1
95.7 - 98.5
96.1
94.3 - 97.9
Zone 2 - Fundy Shore and Saint John Area
95.8
94.5 - 97.2
95.9
94.4 - 97.3
95.6
93.9 - n/a
96.9
95.4 - 98.4
96.6
94.9 - 98.3
Zone 3 - Fredericton and River Valley Area
96.5
95.1 - 97.8
94.8
93.1 - 96.4
96.8
95.3 - n/a
95.8
94.0 - 97.6
97.7
96.1 - 99.3
Zone 4 - Madawaska and North-West Area
97.6
96.2 - 99.0
97.6
95.9 - 99.4
98.4
97.0 - n/a
98.9
97.7 - 100.0
97.3
95.0 - 99.5
Zone 5 - Restigouche Area
98.9
97.5 - 100.0
97.5
94.7 - 100.0
97.6
95.0 - n/a
100.0
100.0 - 100.0
95.8
91.7 - 99.9
Zone 6 - Bathurst and Acadian Peninsula Area
99.2
98.4 - 99.9
98.4
97.1 - 99.7
96.8
95.1 - n/a
98.5
97.1 - 99.9
96.0
93.3 - 98.7
Zone 7 - Miramichi Area
100.0
100.0 - 100.0
96.5
93.7 - 99.3
97.8
95.6 - n/a
96.4
93.6 - 99.2
99.0
97.3 - 100.0
Communities
Bathurst, Beresford, Petit-Rocher Area
98.7
97.2 - 100.0
96.9
94.0 - 99.7
95.9
91.8 - n/a
97.8
94.5 - 100.0
97.9
94.5 - 100.0
Bouctouche, Richibucto, Saint-Antoine Area
96.8
94.1 - 99.5
97.3
93.9 - 100.0
100.0
100.0 - n/a
96.0
91.0 - 100.0
97.6
93.8 - 100.0
Campbellton, Atholville, Tide Head Area
100.0
100.0 - 100.0
100.0
100.0 - 100.0
95.2
90.0 - n/a
100.0
100.0 - 100.0
92.1
84.3 - 99.9
Caraquet, Paquetville, Bertrand Area
100.0
100.0 - 100.0
100.0
100.0 - 100.0
98.0
95.0 - n/a
100.0
100.0 - 100.0
S
Dalhousie, Balmoral, Belledune Area
97.8
95.1 - 100.0
95.1
89.7 - 100.0
100.0
100.0 - n/a
100.0
100.0 - 100.0
100.0
100.0 - 100.0
Dieppe and Memramcook
96.3
93.3 - 99.3
100.0
100.0 - 100.0
93.2
85.5 - n/a
100.0
100.0 - 100.0
S
Douglas, Saint Marys, Doaktown Area
S
96.9
91.4 - 100.0
S
S
S
Edmundston, Rivière-Verte, Lac Baker Area
97.2
94.9 - 99.5
98.0
95.7 - 100.0
96.8
94.1 - n/a
100.0
100.0 - 100.0
96.2
92.5 - 99.9
Florenceville-Bristol, Woodstock, Wakefield Area
96.2
93.4 - 98.9
92.4
88.5 - 96.2
99.1
97.5 - n/a
93.9
90.0 - 97.9
98.4
95.9 - 100.0
Fredericton
95.8
93.4 - 98.2
96.7
94.4 - 99.1
94.4
90.7 - n/a
97.8
95.1 - 100.0
96.8
92.8 - 100.0
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
98.7
97.0 - 100.0
96.4
92.8 - 99.9
100.0
100.0 - n/a
97.4
94.5 - 100.0
98.0
94.8 - 100.0
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
100.0
100.0 - n/a
S
S
Minto, Chipman, Cambridge-Narrows Area
S
S
S
S
S
Miramichi, Rogersville, Blackville Area
100.0
100.0 - 100.0
95.6
92.0 - 99.2
97.5
95.0 - n/a
96.9
94.0 - 99.7
98.8
96.7 - 100.0
Moncton
96.8
94.8 - 98.8
97.7
96.0 - 99.4
95.6
92.9 - n/a
95.8
92.8 - 98.8
94.1
90.3 - 97.8
Nackawic, McAdam, Canterbury Area
S
94.0
86.7 - 100.0
S
S
S
Neguac, Alnwick, Esgenoopetitj Area
S
S
S
S
S
New Maryland, Kingsclear, Lincoln Area
S
89.7
82.6 - 96.9
97.8
93.8 - n/a
89.9
81.8 - 98.1
S
Oromocto, Gagetown, Fredericton Junction Area
97.4
94.4 - 100.0
93.0
86.6 - 99.4
94.4
87.4 - n/a
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
S
93.6
87.4 - n/a
S
S
Quispamsis, Rothesay, Hampton Area
93.5
89.6 - 97.4
94.4
90.1 - 98.6
96.5
92.6 - n/a
97.1
91.9 - 100.0
97.7
93.6 - 100.0
Riverview and Coverdale
95.2
91.0 - 99.4
94.9
89.9 - 100.0
95.0
89.4 - n/a
92.4
85.1 - 99.6
94.9
88.6 - 100.0
Sackville, Dorchester, Port Elgin Area
94.5
89.8 - 99.2
100.0
100.0 - 100.0
100.0
100.0 - n/a
100.0
100.0 - 100.0
S
Saint John, Simonds and Musquash
95.0
92.3 - 97.6
95.2
92.5 - 97.9
92.1
88.5 - n/a
96.8
94.2 - 99.3
94.5
91.1 - 97.8
Salisbury and Petitcodiac
S
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
100.0
100.0 - 100.0
94.9
89.2 - 100.0
94.5
90.2 - n/a
98.8
96.7 - 100.0
95.9
90.9 - 100.0
Shippagan, Lamèque, Inkerman Area
97.9
95.3 - 100.0
100.0
100.0 - 100.0
97.9
94.4 - n/a
98.4
95.6 - 100.0
S
St. George, Grand Manan, Blacks Harbour Area
98.1
95.8 - 100.0
96.0
92.4 - 99.7
100.0
100.0 - n/a
96.8
92.7 - 100.0
98.2
95.1 - 100.0
St. Stephen, Saint Andrews, Campobello Island Area
93.9
89.9 - 97.8
97.7
95.1 - 100.0
98.8
96.7 - n/a
97.1
93.8 - 100.0
97.8
94.0 - 100.0
Sussex, Norton, Sussex Corner Area
100.0
100.0 - 100.0
96.9
93.3 - 100.0
98.4
95.5 - n/a
96.1
91.7 - 100.0
97.9
94.4 - 100.0
Tracadie and Saint-Isidore
100.0
100.0 - 100.0
98.3
95.5 - 100.0
96.0
92.6 - n/a
98.4
95.5 - 100.0
100.0
100.0 - 100.0
Age
18-64
94.5
92.5 - 96.5
95.6
94.0 - 97.3
96.1
94.6 - n/a
96.7
95.4 - 98.1
95.4
93.9 - 97.0
65 and over
97.7
97.2 - 98.2
96.9
96.2 - 97.5
96.9
96.2 - n/a
97.8
97.0 - 98.5
97.7
96.9 - 98.6
Gender
Female
97.2
96.4 - 97.9
95.9
95.0 - 96.8
97.0
96.1 - n/a
97.1
96.2 - 98.0
96.6
95.5 - 97.7
Male
97.5
96.7 - 98.2
97.4
96.5 - 98.2
96.2
95.0 - n/a
97.6
96.6 - 98.5
97.1
96.0 - 98.3
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
97.1
96.4 - 97.8
n/a
n/a
n/a
n/a
Most comfortable in French
97.6
96.7 - 98.5
n/a
n/a
n/a
n/a
Comfortable in both English and French
98.4
97.0 - 99.8
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
S
S
100.0
100.0 - n/a
100.0
100.0 - 100.0
95.5
90.1 - 100.0
Immigrant
Immigrants
94.0
88.6 - 99.4
n/a
n/a
n/a
n/a
Education level
High school or less
97.8
97.2 - 98.4
96.5
95.6 - 97.3
97.5
96.8 - n/a
97.5
96.7 - 98.2
97.7
96.9 - 98.6
Postsecondary
96.7
95.6 - 97.7
96.0
94.8 - 97.2
95.1
93.7 - n/a
97.2
95.9 - 98.4
94.9
93.0 - 96.7
Disability or special need
Disability or special need
94.7
92.9 - 96.5
n/a
n/a
n/a
n/a
Household income
Less than $30,000
96.6
95.7 - 97.6
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
98.3
97.4 - 99.1
n/a
n/a
n/a
n/a
$60,000 or more
97.0
95.0 - 98.9
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
96.1
91.1 - 100.0
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they always received the help or advice they needed when contacting the Extra-Mural Program office in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is based on respondents who contacted the Extra-Mural Program office in the last 2 months. This indicator is calculated by dividing the number of respondents who answered "yes" by the number of respondents who answered "yes or no" to the question: When you contacted this program’s office, did you always receive the help or advice you needed?

Unit

%

Interpretation

Higher is better

NBHC code

XM_OFF02_1

Charts

Maps