Citizens receiving home care services from the Extra-Mural Program who gave a favourable rating of 8, 9 or 10 for services received from staff in the last 2 months [scale 0-10]

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
96.7
96.3 - 97.1
95.6
95.1 - 96.1
95.3
94.8 - n/a
95.1
94.6 - 95.7
96.7
96.2 - 97.2
Health zones
Zone 1 - Moncton and South-East Area
97.1
96.4 - 97.8
96.2
95.2 - 97.1
96.0
95.0 - n/a
93.8
92.6 - 95.1
96.1
94.9 - 97.2
Zone 2 - Fundy Shore and Saint John Area
96.0
95.1 - 96.9
95.1
94.1 - 96.2
94.8
93.6 - n/a
95.2
94.0 - 96.3
97.7
96.8 - 98.6
Zone 3 - Fredericton and River Valley Area
96.0
95.0 - 96.9
95.4
94.3 - 96.4
94.9
93.8 - n/a
94.9
93.6 - 96.1
96.5
95.2 - 97.7
Zone 4 - Madawaska and North-West Area
97.6
96.5 - 98.7
95.2
93.4 - 97.0
95.7
94.1 - n/a
95.6
93.9 - 97.2
95.3
93.4 - 97.3
Zone 5 - Restigouche Area
96.3
94.5 - 98.0
97.5
95.8 - 99.2
94.8
92.3 - n/a
98.8
97.7 - 99.9
95.6
93.1 - 98.2
Zone 6 - Bathurst and Acadian Peninsula Area
98.3
97.4 - 99.1
94.8
93.1 - 96.5
95.6
94.1 - n/a
95.9
94.4 - 97.5
98.1
96.7 - 99.4
Zone 7 - Miramichi Area
97.9
96.5 - 99.3
96.1
94.0 - 98.2
96.2
94.2 - n/a
95.4
93.4 - 97.3
97.0
95.0 - 99.0
Communities
Bathurst, Beresford, Petit-Rocher Area
98.1
96.7 - 99.4
91.9
88.7 - 95.1
96.8
94.4 - n/a
95.4
92.4 - 98.4
98.1
95.9 - 100.0
Bouctouche, Richibucto, Saint-Antoine Area
95.7
93.7 - 97.6
96.9
94.8 - 99.0
97.3
95.1 - n/a
94.9
91.6 - 98.1
99.2
97.8 - 100.0
Campbellton, Atholville, Tide Head Area
96.7
94.4 - 99.1
98.0
95.9 - 100.0
94.4
90.9 - n/a
98.2
96.2 - 100.0
97.0
94.1 - 99.9
Caraquet, Paquetville, Bertrand Area
99.2
98.2 - 100.0
98.5
96.5 - 100.0
98.1
96.1 - n/a
98.2
95.9 - 100.0
97.2
93.7 - 100.0
Dalhousie, Balmoral, Belledune Area
95.8
93.3 - 98.4
97.0
94.4 - 99.6
95.2
91.7 - n/a
99.3
98.1 - 100.0
93.9
89.5 - 98.4
Dieppe and Memramcook
99.3
98.5 - 100.0
99.1
97.6 - 100.0
98.1
96.0 - n/a
93.0
88.7 - 97.3
100.0
100.0 - 100.0
Douglas, Saint Marys, Doaktown Area
97.5
95.2 - 99.8
98.6
96.3 - 100.0
95.9
92.2 - n/a
88.9
81.2 - 96.6
97.8
94.0 - 100.0
Edmundston, Rivière-Verte, Lac Baker Area
98.7
97.6 - 99.8
95.3
93.0 - 97.7
95.3
93.2 - n/a
96.9
95.0 - 98.8
95.1
92.4 - 97.9
Florenceville-Bristol, Woodstock, Wakefield Area
97.8
96.5 - 99.2
95.3
93.2 - 97.3
95.9
93.8 - n/a
96.0
93.9 - 98.1
97.2
95.2 - 99.3
Fredericton
93.2
91.0 - 95.5
93.4
91.2 - 95.7
92.9
90.3 - n/a
93.8
91.1 - 96.6
94.2
90.8 - 97.6
Grand Bay-Westfield, Westfield, Greenwich Area
S
87.9
79.0 - 96.8
95.8
91.1 - n/a
100.0
100.0 - 100.0
100.0
100.0 - 100.0
Grand Falls, Saint-Léonard, Drummond Area
96.1
93.7 - 98.5
94.7
91.6 - 97.8
97.5
95.2 - n/a
94.8
92.0 - 97.6
96.7
93.9 - 99.5
Hillsborough, Riverside-Albert, Alma Area
S
S
95.2
89.2 - n/a
87.3
78.3 - 96.3
92.6
84.5 - 100.0
Kedgwick, Saint-Quentin and Grimmer
S
96.2
90.8 - 100.0
93.0
87.5 - n/a
91.5
84.2 - 98.8
91.4
83.0 - 99.8
Minto, Chipman, Cambridge-Narrows Area
96.8
93.9 - 99.6
97.9
95.0 - 100.0
95.7
92.0 - n/a
95.1
90.2 - 100.0
98.2
94.9 - 100.0
Miramichi, Rogersville, Blackville Area
97.5
95.9 - 99.2
97.0
95.0 - 99.0
96.1
94.1 - n/a
96.4
94.5 - 98.4
97.4
95.3 - 99.4
Moncton
97.3
96.1 - 98.5
95.6
93.9 - 97.4
95.4
93.6 - n/a
95.3
93.4 - 97.2
97.5
96.0 - 99.1
Nackawic, McAdam, Canterbury Area
97.6
94.6 - 100.0
100.0
100.0 - 100.0
93.4
88.8 - n/a
98.8
96.7 - 100.0
98.1
94.7 - 100.0
Neguac, Alnwick, Esgenoopetitj Area
S
91.3
83.4 - 99.2
96.3
90.7 - n/a
90.6
83.9 - 97.3
95.4
89.6 - 100.0
New Maryland, Kingsclear, Lincoln Area
96.4
93.7 - 99.1
96.8
94.1 - 99.5
96.4
93.2 - n/a
94.1
89.7 - 98.5
98.2
95.0 - 100.0
Oromocto, Gagetown, Fredericton Junction Area
97.8
96.0 - 99.6
94.8
91.2 - 98.4
96.4
93.2 - n/a
96.8
93.0 - 100.0
94.5
89.0 - 100.0
Perth-Andover, Plaster Rock, Tobique Area
94.2
89.8 - 98.6
93.7
89.9 - 97.5
95.5
92.1 - n/a
93.4
89.0 - 97.7
95.8
91.6 - 99.9
Quispamsis, Rothesay, Hampton Area
95.9
93.8 - 97.9
95.0
92.3 - 97.6
96.3
93.7 - n/a
95.1
91.5 - 98.7
96.8
93.9 - 99.8
Riverview and Coverdale
95.4
92.6 - 98.2
93.4
89.9 - 96.9
95.5
92.4 - n/a
88.6
83.3 - 93.8
95.0
91.2 - 98.9
Sackville, Dorchester, Port Elgin Area
95.0
92.2 - 97.7
95.3
91.8 - 98.9
96.3
92.9 - n/a
97.8
95.1 - 100.0
93.8
88.0 - 99.7
Saint John, Simonds and Musquash
94.0
92.1 - 95.9
95.0
93.2 - 96.9
92.8
90.5 - n/a
94.2
92.1 - 96.2
97.3
95.7 - 98.9
Salisbury and Petitcodiac
S
97.8
93.9 - 100.0
97.0
92.4 - n/a
95.1
89.8 - 100.0
93.9
86.4 - 100.0
Shediac, Beaubassin East and Cap-Pelé
98.8
97.3 - 100.0
97.0
94.7 - 99.4
95.1
92.7 - n/a
93.5
90.7 - 96.3
90.5
85.8 - 95.2
Shippagan, Lamèque, Inkerman Area
96.3
93.1 - 99.6
95.0
90.9 - 99.0
93.0
88.4 - n/a
96.0
92.9 - 99.1
98.4
95.5 - 100.0
St. George, Grand Manan, Blacks Harbour Area
99.1
97.9 - 100.0
95.9
93.3 - 98.5
97.8
95.7 - n/a
97.2
94.8 - 99.6
98.4
96.4 - 100.0
St. Stephen, Saint Andrews, Campobello Island Area
95.7
93.8 - 97.7
94.9
92.4 - 97.4
97.2
95.3 - n/a
94.3
91.3 - 97.3
97.5
95.0 - 100.0
Sussex, Norton, Sussex Corner Area
97.9
96.3 - 99.4
97.0
94.6 - 99.3
93.2
89.5 - n/a
95.4
92.6 - 98.3
98.2
96.1 - 100.0
Tracadie and Saint-Isidore
99.0
97.7 - 100.0
96.8
93.7 - 100.0
94.4
91.4 - n/a
94.2
89.8 - 98.5
98.7
96.3 - 100.0
Age
18-64
95.3
94.0 - 96.6
92.6
91.0 - 94.2
93.1
91.7 - n/a
94.3
93.1 - 95.6
95.1
94.0 - 96.3
65 and over
97.0
96.6 - 97.4
96.4
95.9 - 96.9
96.3
95.8 - n/a
96.1
95.5 - 96.6
97.8
97.3 - 98.4
Gender
Female
96.9
96.4 - 97.4
95.2
94.5 - 95.9
95.0
94.3 - n/a
95.1
94.4 - 95.8
96.8
96.1 - 97.5
Male
96.5
95.9 - 97.1
96.1
95.4 - 96.8
95.8
95.1 - n/a
95.2
94.3 - 96.0
96.5
95.7 - 97.4
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
96.3
95.8 - 96.8
n/a
n/a
n/a
n/a
Most comfortable in French
97.8
97.2 - 98.5
n/a
n/a
n/a
n/a
Comfortable in both English and French
98.0
97.0 - 99.0
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
96.4
93.4 - 99.5
86.5
79.3 - 93.8
96.9
93.5 - n/a
92.8
88.1 - 97.4
92.1
87.5 - 96.7
Immigrant
Immigrants
95.9
92.8 - 98.9
n/a
n/a
n/a
n/a
Education level
High school or less
96.8
96.3 - 97.3
95.8
95.1 - 96.4
95.6
95.0 - n/a
95.2
94.6 - 95.9
97.7
97.2 - 98.2
Postsecondary
96.9
96.2 - 97.5
95.4
94.5 - 96.3
95.0
94.0 - n/a
95.9
94.9 - 96.9
95.4
94.2 - 96.6
Disability or special need
Disability or special need
94.3
93.1 - 95.5
n/a
n/a
n/a
n/a
Household income
Less than $30,000
96.6
96.0 - 97.3
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
97.4
96.8 - 98.1
n/a
n/a
n/a
n/a
$60,000 or more
97.7
96.6 - 98.7
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
94.4
90.3 - 98.5
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who gave a favourable rating of 8, 9 or 10 for services received from staff in the last 2 months [scale 0-10].

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "8, 9, 10" by the number of respondents who answered "0 to 10" to the question: Using any number from 0 to 10, where 0 is the worst home health care possible and 10 is the best home health care possible, what number would you use to rate your care from Extra-Mural staff in the last 2 months?

Unit

%

Interpretation

Higher is better

NBHC code

XM_SAT01_1

Charts

Maps