Home Care Survey

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program and who have one or more chronic health conditions (among a list of 15) who reported that they are very confident in managing their health…

This indicator is the percentage of citizens with a preference for French who reported that they always received home care services in French during their interactions with the staff from the Extra-Mural Program the last 2 months.

This indicator is the percentage of citizens with a preference for English who reported that they always received home care services in English during their interactions with the staff from the Extra-Mural Program in the last 2 months.

This indicator is the percentage of citizens with a preference for English or French who reported that they always received home care services in the official language they preferred during their interactions with the staff from the Extra-Mural…

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they went to the hospital emergency department in the last 12 months during the time they were receiving services from the Extra…

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program and from an informal caregiver who reported that a friend or volonteer helped them the most with their home care in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that an informal caregiver helped them at least once a week with their home care in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always kept them informed about when they would arrive at their home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they have been diagnosed or treated for five (5) or more chronic health conditions (among a list of 15 conditions).

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who agree or strongly agree that the staff kept them well-informed about their progress in the last 12 months.