Citizens who most often see their community pharmacist when sick or in need of care from a health professional
Citizens who most often go to some other place of care (not listed in the questionnaire) when sick or in need of care from a health professional
Citizens [having seen a specialist] who have seen a specialist for the first time in the last 12 months
[DISCONTINUED] Citizens who have a primary care provider and have visited a hospital emergency department in the last 12 months who thought they could have been treated by their primary care provider if they had been available