Citizens [who consulted with their primary care provider in the last 12 months] who consulted with an allied health professional in the last 12 months because their primary care provider was not available when they needed medical care
Citizens [among those who consulted with their primary care provider in the last 12 months] who used one or more other health care services in the last 12 months because their primary care provider was not available when they needed medical care
Citizens [who consulted with their primary care provider in the last 12 months] who used a hospital emergency department in the last 12 months because their primary care provider was not available when they needed medical care
Citizens [who consulted with their primary care provider in the last 12 months] who used another service in the last 12 months because their primary care provider was not available when they needed medical care
Citizens [who consulted with their primary care provider in the last 12 months] who consulted with a pharmacist in the last 12 months because their primary care provider was not available when they needed medical care
Citizens [who consulted with their primary care provider in the last 12 months] who consulted with a specialist in the last 12 months because their primary care provider was not available when they needed medical care
Acute care patients who reported that they were completely informed about what was going to happen during the admission process [when admission is not through ER]
Acute care patients who reported that the admission process was completely organized [when admission is not through ER]
Acute care patients who reported that they were completely informed about their condition and treatment while waiting in the emergency room [when admission is through ER]
Acute care patients who reported that they were completely informed about what was going to happen during the admission process [when admission is through ER]