About the Home Care Survey

The NBHC Home Care Survey is conducted every 3 years. Its purpose is to evaluate the quality of publicly funded home care in New Brunswick, from the perspective of citizens who receive these services.

Over 6,000 citizens who receive home care services respond to the Survey in every cycle. They answer questions about the accessibility, safety, and overall quality of the care they received. The results from this Survey help the NBHC inform citizens and health system decision-makers about the performance of the New Brunswick health care system. 

For more information about the Home Care Survey, please consult our Frequently Asked Questions

What is Home Care?

Home care is a range of health and support services received at home that help citizens achieve and maintain optimal health, well-being and functional ability. In New Brunswick, there are two types of publicly funded home care services.

  • The Extra-Mural Program (EMP) are home health care services like physiotherapy or nursing care. EMP services are funded by the Government of New Brunswick and are managed by Medavie Health Services New Brunswick.
  • Home support services (HSS) are personal care services, such as housekeeping or meal preparation, provided by home support workers. These services are funded, entirely or partially, by the Department of Social Development.