Citizens [having seen a specialist] and give a favourable rating of 8, 9 or 10 for services received from a specialist in the last 12 months [scale 0-10]
Citizens who reported having a somewhat strong or very strong sense of belonging to their local community
Citizens who have one or more chronic health conditions (among list of 12 conditions) who reported taking 6 or more different prescription medications on a regular basis
Citizens who have one or more chronic health conditions (among list of 12 conditions) and take prescription medications on a regular basis who reported that they strongly agree that they know what their prescribed medications do
Citizens [who have been diagnosed or treated for one (1) or more of the 12 first chronic health conditions in the questionnaire and who take prescription medications on a regular basis] who reported that a pharmacist helps them the most when they need hel
Citizens [taking prescription medications on a regular basis] who reported that a pharmacist helps them the most when they need help in understanding how to take their medications