Citizens receiving home care services from the Extra-Mural Program who reported that the staff always kept them informed about when they would arrive at their home in the last 2 months
Citizens receiving home care services from the Extra-Mural Program who reported that an informal caregiver helped them at least once a week with their home care in the last 2 months
Citizens receiving home care services from the Extra-Mural Program and from an informal caregiver who reported that a friend or volonteer helped them the most with their home care in the last 2 months
Citizens receiving home care services from the Extra-Mural Program who reported that they went to the hospital emergency department in the last 12 months during the time they were receiving services from the Extra-Mural Program
Citizens with a preference for English or French who reported that they always received home care services in the official language they preferred during their interactions with the staff from the Extra-Mural Program in the last 2 months
Citizens with a preference for English who reported that they always received home care services in English during their interactions with the staff from the Extra-Mural Program in the last 2 months
Citizens with a preference for French who reported that they always received home care services in French during their interactions with the staff from the Extra-Mural Program the last 2 months
Citizens receiving home care services from the Extra-Mural Program and who have one or more chronic health conditions (among a list of 15) who reported that they are very confident in managing their health condition
Students in grades 6 to 12 who reported that they have chances to show others that they are responsible and can do things by themselves