Acute care patients who reported that they were completely informed about what was going to happen during the admission process [when admission is not through ER]
Acute care patients who reported that the admission process was completely organized [when admission is not through ER]
Acute care patients who reported that they were completely informed about their condition and treatment while waiting in the emergency room [when admission is through ER]
Acute care patients who reported that they were completely informed about what was going to happen during the admission process [when admission is through ER]
Acute care patients who reported that they waited too long to be admitted to a hospital bed [when admission is through ER]
Acute care patients who reported that their transfer from the emergency room to a hospital bed was completely organized [when admission is through ER]
Acute care patients who reported that they always received the information they needed about their condition and treatment
Acute care patients who reported that they always received the support they needed to help with any anxieties, fears or worries
Acute care patients who reported that they were always involved as much as they wanted to be in decisions about their care and treatment