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Acute care patients who reported that nurses always treated them with courtesy and respect

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Table

Unit %

Year 2019 Year 2016 Year 2013 Year 2010
Province
New Brunswick
81.0
79.9
77.7
76.8
Hospitals
The Moncton Hospital
79.5
77.9
77.9
76.4
Sackville Memorial Hospital
75.0
69.7
81.4
74.1
Charlotte County Hospital
88.7
80.3
73.2
72.7
Grand Manan Hospital
100.0
100.0
92.9
87.5
Saint John Regional Hospital
80.1
77.6
75.7
75.3
Sussex Health Centre
67.9
88.2
91.3
80.0
Dr. Everett Chalmers Regional Hospital
80.9
80.4
75.0
78.7
Hotel-Dieu of St. Joseph
82.9
69.0
78.4
80.3
Oromocto Public Hospital
78.0
79.5
68.0
71.7
Upper River Valley Hospital
75.8
73.9
68.3
72.8
Miramichi Regional Hospital
86.2
86.0
80.8
79.6
Dr. Georges-L.-Dumont University Hospital Centre
82.3
80.7
78.9
76.7
Stella-Maris-de-Kent Hospital
77.0
83.3
82.4
100.0
Grand Falls General Hospital
75.0
93.3
77.8
73.5
Edmundston Regional Hospital
82.6
84.3
79.8
79.6
Hôtel-Dieu Saint-Joseph de Saint-Quentin
100.0
96.0
85.7
90.9
Campbellton Regional Hospital
75.1
76.7
80.6
77.7
Enfant-Jésus RHSJ† Hospital
87.4
85.1
94.5
n/a
Tracadie Hospital
78.1
86.5
82.7
80.0
Chaleur Regional Hospital
85.5
81.1
78.0
72.8
Health zones
Zone 1 - Moncton and South-East Area
80.4
79.2
78.6
n/a
Zone 1 - Moncton and South-East Area - Horizon
79.4
77.6
78.1
n/a
Zone 1 - Moncton and South-East Area - Vitalité
81.8
81.0
79.2
n/a
Zone 2 - Fundy Shore and Saint John Area
80.3
78.0
76.1
n/a
Zone 3 - Fredericton and River Valley Area
80.3
79.2
74.3
n/a
Zone 4 - Madawaska and North-West Area
82.5
85.7
79.9
n/a
Zone 5 - Restigouche Area
75.1
76.7
80.6
n/a
Zone 6 - Bathurst and Acadian Peninsula Area
84.3
82.5
81.5
n/a
Zone 7 - Miramichi Area
86.2
86.0
80.8
n/a
Regional Health Authorities
Horizon Health Network
80.4
78.9
76.5
76.8
Vitalité Health Network
82.2
81.8
80.2
76.8
Age
18-64
78.0
77.2
76.4
74.6
65 and over
83.0
81.9
78.8
78.6
Sex at birth
Female
78.5
76.2
77.2
74.4
Male
84.0
84.6
78.3
79.6
Language
Preferred language of service: English
80.4
78.5
76.9
76.9
Preferred language of service: French
83.5
83.8
79.6
76.6
Race
White
81.2
79.9
n/a
n/a
Other
69.4
74.3
n/a
n/a
East/Southeast Asian
S
S
n/a
n/a
Black
78.7
83.7
n/a
n/a
Indigenous identity
Indigenous
74.2
79.2
72.7
81.2
Immigrant
Immigrants
77.1
n/a
n/a
n/a
Non-immigrants
81.2
n/a
n/a
n/a
Education level
High school or less
82.5
81.9
79.6
78.9
Postsecondary
78.7
76.9
74.6
73.0
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of acute care patients who reported that nurses always treated them with courtesy and respect.

Source

New Brunswick Health Council, Hospital Acute Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: During this hospital stay, how often did nurses treat you with courtesy and respect?

Unit

%

Interpretation

Higher is better

NBHC code

AC_CWN01_1

Charts

Maps