Citizens receiving home care services from a home support worker who reported that it was very easy or somewhat easy to get information before they started receiving their services

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
75.4
74.0 - 76.8
76.6
75.2 - 78.0
75.1
73.6 - 76.5
74.0
72.2 - 75.8
Health zones
Zone 1 - Moncton and South-East Area
69.6
66.2 - 72.9
66.1
62.5 - 69.6
66.9
63.3 - 70.6
68.2
63.9 - 72.6
Zone 2 - Fundy Shore and Saint John Area
73.7
70.5 - 76.8
76.7
73.8 - 79.6
73.9
70.7 - 77.0
75.7
71.9 - 79.5
Zone 3 - Fredericton and River Valley Area
74.5
71.4 - 77.6
79.9
76.9 - 82.9
75.4
72.2 - 78.7
79.3
75.8 - 82.7
Zone 4 - Madawaska and North-West Area
78.1
73.9 - 82.3
74.1
69.5 - 78.7
75.5
70.9 - 80.1
66.2
60.2 - 72.1
Zone 5 - Restigouche Area
83.6
79.1 - 88.2
79.4
74.1 - 84.8
78.9
73.8 - 84.0
70.2
62.8 - 77.5
Zone 6 - Bathurst and Acadian Peninsula Area
78.9
75.5 - 82.3
83.5
80.4 - 86.6
83.6
80.2 - 87.0
79.1
74.5 - 83.7
Zone 7 - Miramichi Area
81.5
77.1 - 85.8
81.2
77.1 - 85.4
77.5
73.0 - 82.0
73.3
67.1 - 79.5
Communities
Bathurst, Beresford, Petit-Rocher Area
80.7
75.8 - 85.6
80.7
75.6 - 85.8
85.5
80.8 - 90.2
80.6
74.1 - 87.1
Bouctouche, Richibucto, Saint-Antoine Area
67.5
60.2 - 74.9
69.4
60.9 - 77.9
72.6
64.6 - 80.6
64.7
53.4 - 76.1
Campbellton, Atholville, Tide Head Area
86.7
80.3 - 93.1
73.6
64.8 - 82.3
77.9
69.6 - 86.2
67.3
55.9 - 78.8
Caraquet, Paquetville, Bertrand Area
76.9
68.3 - 85.4
90.6
83.9 - 97.3
87.1
79.4 - 94.7
74.7
62.7 - 86.8
Dalhousie, Balmoral, Belledune Area
81.3
74.8 - 87.8
84.1
77.5 - 90.7
79.6
73.0 - 86.2
72.4
62.7 - 82.2
Dieppe and Memramcook
62.0
49.4 - 74.6
56.9
44.5 - 69.3
74.7
62.1 - 87.3
S
Douglas, Saint Marys, Doaktown Area
87.1
80.3 - 93.9
86.7
79.9 - 93.4
88.8
82.1 - 95.5
75.2
64.6 - 85.8
Edmundston, Rivière-Verte, Lac Baker Area
79.0
73.1 - 84.8
76.9
71.0 - 82.8
80.6
74.8 - 86.4
70.6
62.9 - 78.4
Florenceville-Bristol, Woodstock, Wakefield Area
78.0
71.3 - 84.6
79.3
72.7 - 86.0
67.7
60.4 - 75.0
80.7
73.1 - 88.3
Fredericton
69.6
63.3 - 75.9
73.0
65.7 - 80.2
58.3
49.8 - 66.9
77.0
68.5 - 85.4
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
78.6
71.9 - 85.3
72.5
64.8 - 80.2
70.4
62.4 - 78.4
60.2
50.2 - 70.3
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
79.9
71.0 - 88.8
91.7
85.1 - 98.3
88.9
81.0 - 96.8
80.6
70.3 - 91.0
Miramichi, Rogersville, Blackville Area
82.1
77.1 - 87.2
80.9
76.2 - 85.5
76.7
71.0 - 82.5
71.4
63.7 - 79.1
Moncton
69.9
64.3 - 75.6
62.9
56.8 - 69.0
61.4
55.0 - 67.8
66.6
59.3 - 73.8
Nackawic, McAdam, Canterbury Area
70.5
58.9 - 82.0
74.5
60.7 - 88.3
87.4
78.3 - 96.6
77.6
64.7 - 90.6
Neguac, Alnwick, Esgenoopetitj Area
79.2
70.4 - 88.0
83.0
73.7 - 92.3
78.8
71.4 - 86.3
77.6
67.1 - 88.2
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
76.7
67.9 - 85.5
80.0
72.6 - 87.4
80.8
73.4 - 88.1
85.6
77.8 - 93.5
Quispamsis, Rothesay, Hampton Area
73.2
63.9 - 82.6
73.6
64.5 - 82.7
65.9
56.1 - 75.7
65.0
52.1 - 77.9
Riverview and Coverdale
80.3
71.8 - 88.8
77.6
66.3 - 89.0
65.5
52.0 - 79.1
69.4
55.1 - 83.7
Sackville, Dorchester, Port Elgin Area
S
S
S
S
Saint John, Simonds and Musquash
70.3
65.4 - 75.2
76.0
71.7 - 80.4
70.6
65.7 - 75.6
73.6
67.5 - 79.7
Salisbury and Petitcodiac
S
S
S
S
Shediac, Beaubassin East and Cap-Pelé
71.1
60.9 - 81.3
67.1
59.1 - 75.0
70.5
60.9 - 80.0
68.7
56.7 - 80.7
Shippagan, Lamèque, Inkerman Area
74.1
64.5 - 83.7
85.6
77.8 - 93.4
80.1
71.1 - 89.1
72.0
59.7 - 84.3
St. George, Grand Manan, Blacks Harbour Area
82.0
73.0 - 91.0
84.7
76.5 - 92.9
83.0
72.3 - 93.7
83.6
73.9 - 93.4
St. Stephen, Saint Andrews, Campobello Island Area
83.1
75.4 - 90.9
79.2
71.0 - 87.5
80.4
71.5 - 89.4
83.3
72.6 - 93.9
Sussex, Norton, Sussex Corner Area
72.1
64.4 - 79.8
75.8
69.1 - 82.5
80.8
74.5 - 87.0
76.0
67.2 - 84.7
Tracadie and Saint-Isidore
80.2
73.1 - 87.4
83.2
77.5 - 89.0
78.8
69.5 - 88.0
88.2
78.8 - 97.7
Age
18-64
65.8
62.5 - 69.1
69.3
66.2 - 72.3
67.9
64.9 - 70.9
65.6
62.2 - 69.1
65 and over
78.9
77.4 - 80.4
79.8
78.3 - 81.3
78.6
77.0 - 80.2
78.5
76.5 - 80.6
Gender
Female
76.5
74.9 - 78.1
77.1
75.5 - 78.8
76.9
75.2 - 78.6
74.4
72.4 - 76.5
Male
73.1
70.4 - 75.8
75.5
73.0 - 78.0
71.1
68.2 - 74.0
72.8
69.3 - 76.2
Language
Preferred language of service: English
73.6
71.9 - 75.4
75.5
73.8 - 77.2
74.3
72.7 - 75.9
73.8
71.7 - 76.0
Preferred language of service: French
80.0
77.6 - 82.5
81.1
78.6 - 83.5
82.1
78.7 - 85.5
74.9
71.6 - 78.2
Indigenous identity
Indigenous
56.9
43.0 - 70.8
67.3
53.9 - 80.7
66.9
54.4 - 79.4
66.1
55.8 - 76.4
Non-Indigenous
75.9
74.4 - 77.4
76.9
75.5 - 78.3
75.3
73.8 - 76.8
74.4
72.6 - 76.2
Education level
High school or less
77.1
75.4 - 78.7
77.6
76.0 - 79.1
76.6
75.0 - 78.2
75.8
73.8 - 77.8
Postsecondary
71.4
68.2 - 74.5
72.3
68.9 - 75.8
68.2
64.1 - 72.3
66.2
61.7 - 70.7
Household income
Less than $25,000
75.0
73.2 - 76.7
76.1
74.5 - 77.8
76.3
74.6 - 77.9
73.7
71.6 - 75.8
$25,000 to less than $60,000
75.9
72.4 - 79.5
78.3
74.8 - 81.9
74.1
69.6 - 78.5
74.2
69.7 - 78.7
$60,000 or more
S
S
S
54.6
41.6 - 67.5
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it was very easy or somewhat easy to get information before they started receiving their services.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "somewhat easy or very easy" by the number of respondents who answered "very difficult, somewhat difficult, somewhat easy or very easy" to the question: Before you started getting home care services, how easy or difficult was it to get information about home care services in New Brunswick?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_PGMED_2

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