CSV PDF

Citizens receiving home care services from a home support worker who reported that they had a problem getting the information they needed about their services

CSV PDF

Table

Unit %

Year 2018 Year 2015 Year 2012
Province
New Brunswick
8.2
7.3 - 9.0
8.9
7.9 - 9.8
8.6
7.5 - 9.6
Health zones
Zone 1 - Moncton and South-East Area
9.5
7.4 - 11.6
12.4
9.9 - 14.9
12.7
9.8 - 15.5
Zone 2 - Fundy Shore and Saint John Area
7.8
6.0 - 9.5
9.2
7.2 - 11.2
9.8
7.3 - 12.2
Zone 3 - Fredericton and River Valley Area
8.4
6.4 - 10.4
8.6
6.6 - 10.7
3.9
2.3 - 5.5
Zone 4 - Madawaska and North-West Area
11.7
8.3 - 15.0
9.9
6.8 - 12.9
12.5
8.5 - 16.5
Zone 5 - Restigouche Area
7.2
3.8 - 10.6
6.5
3.4 - 9.5
9.1
4.7 - 13.5
Zone 6 - Bathurst and Acadian Peninsula Area
6.2
4.2 - 8.2
6.4
4.2 - 8.6
6.7
3.9 - 9.5
Zone 7 - Miramichi Area
6.0
3.5 - 8.5
6.0
3.5 - 8.4
5.7
2.7 - 8.8
Communities
Bathurst, Beresford, Petit-Rocher Area
6.5
3.4 - 9.7
6.5
3.2 - 9.8
7.4
3.2 - 11.5
Bouctouche, Richibucto, Saint-Antoine Area
S
9.0
3.9 - 14.1
21.3
12.4 - 30.2
Campbellton, Atholville, Tide Head Area
10.1
4.1 - 16.0
9.5
3.8 - 15.2
S
Caraquet, Paquetville, Bertrand Area
S
S
S
Dalhousie, Balmoral, Belledune Area
S
S
10.2
4.1 - 16.4
Dieppe and Memramcook
13.6
5.4 - 21.8
S
S
Douglas, Saint Marys, Doaktown Area
S
S
S
Edmundston, Rivière-Verte, Lac Baker Area
12.0
7.5 - 16.4
10.5
6.1 - 14.8
9.9
5.1 - 14.8
Florenceville-Bristol, Woodstock, Wakefield Area
6.7
2.8 - 10.6
10.6
6.0 - 15.2
S
Fredericton
14.9
9.7 - 20.1
15.2
9.2 - 21.3
S
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
10.5
5.1 - 15.8
7.0
2.7 - 11.2
13.7
6.9 - 20.5
Hillsborough, Riverside-Albert, Alma Area
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
S
S
Miramichi, Rogersville, Blackville Area
6.4
3.6 - 9.3
4.9
2.2 - 7.7
5.6
2.0 - 9.3
Moncton
12.5
8.5 - 16.4
17.9
13.1 - 22.7
13.0
8.3 - 17.7
Nackawic, McAdam, Canterbury Area
S
S
S
Neguac, Alnwick, Esgenoopetitj Area
S
8.0
3.1 - 12.9
S
New Maryland, Kingsclear, Lincoln Area
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
S
S
Quispamsis, Rothesay, Hampton Area
S
17.6
9.8 - 25.3
S
Riverview and Coverdale
S
S
16.8
6.4 - 27.2
Sackville, Dorchester, Port Elgin Area
S
S
S
Saint John, Simonds and Musquash
7.1
4.5 - 9.6
10.9
7.7 - 14.1
10.8
6.8 - 14.8
Salisbury and Petitcodiac
S
S
S
Shediac, Beaubassin East and Cap-Pelé
6.7
2.6 - 10.8
S
S
Shippagan, Lamèque, Inkerman Area
S
13.0
5.8 - 20.2
S
St. George, Grand Manan, Blacks Harbour Area
S
S
S
St. Stephen, Saint Andrews, Campobello Island Area
13.5
6.8 - 20.2
10.7
3.8 - 17.5
S
Sussex, Norton, Sussex Corner Area
8.8
4.5 - 13.1
S
9.8
3.9 - 15.7
Tracadie and Saint-Isidore
8.0
3.9 - 12.1
S
S
Age
18-64
12.0
10.0 - 14.0
13.3
11.2 - 15.5
12.5
10.2 - 14.7
65 and over
6.4
5.5 - 7.3
6.6
5.6 - 7.5
6.1
5.0 - 7.2
Gender
Female
8.1
7.0 - 9.1
9.3
8.2 - 10.4
8.6
7.3 - 9.8
Male
8.4
6.8 - 10.0
7.9
6.2 - 9.5
8.6
6.5 - 10.6
Language
Preferred language of service: English
8.4
7.3 - 9.5
9.1
8.0 - 10.1
8.6
7.4 - 9.9
Preferred language of service: French
8.3
6.6 - 10.0
7.0
4.9 - 9.2
8.3
6.3 - 10.4
Indigenous identity
Indigenous
22.1
10.6 - 33.6
20.4
9.5 - 31.2
16.9
9.3 - 24.4
Non-Indigenous
8.2
7.3 - 9.1
8.2
7.2 - 9.1
8.3
7.2 - 9.4
Education level
High school or less
7.3
6.4 - 8.3
8.0
7.0 - 9.0
7.5
6.4 - 8.7
Postsecondary
12.5
10.0 - 14.9
13.8
10.8 - 16.7
12.4
9.5 - 15.3
Household income
Less than $25,000
7.7
6.7 - 8.8
8.2
7.1 - 9.3
8.9
7.6 - 10.2
$25,000 to less than $60,000
10.0
7.5 - 12.5
6.9
4.5 - 9.4
6.2
3.8 - 8.6
$60,000 or more
S
S
13.4
4.8 - 21.9
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they had a problem getting the information they needed about their services.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "yes" by the number of respondents who answered "yes or no" to the question: Have you ever had a problem getting the information you needed about home care services?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_PGMPI_1

Charts

Maps