Citizens receiving home care services from a home support worker who reported that they had problems with the services they received from their home support worker in the last 2 months

Table

Unit %

Year 2018 Year 2015 Year 2012
Province
New Brunswick
9.1
8.2 - 10.0
7.8
6.9 - 8.7
7.4
6.4 - 8.4
Health zones
Zone 1 - Moncton and South-East Area
10.5
8.4 - 12.7
9.5
7.3 - 11.7
8.8
6.4 - 11.2
Zone 2 - Fundy Shore and Saint John Area
9.5
7.6 - 11.4
9.9
7.9 - 12.0
10.5
8.0 - 13.1
Zone 3 - Fredericton and River Valley Area
11.0
8.7 - 13.2
10.1
7.9 - 12.3
8.1
5.9 - 10.3
Zone 4 - Madawaska and North-West Area
7.8
5.0 - 10.6
5.9
3.5 - 8.4
6.3
3.3 - 9.3
Zone 5 - Restigouche Area
8.5
4.9 - 12.2
5.6
2.8 - 8.5
6.1
2.4 - 9.8
Zone 6 - Bathurst and Acadian Peninsula Area
7.2
5.1 - 9.2
4.8
2.9 - 6.7
3.3
1.3 - 5.3
Zone 7 - Miramichi Area
5.3
3.0 - 7.7
2.7
1.0 - 4.3
S
Communities
Bathurst, Beresford, Petit-Rocher Area
7.2
3.9 - 10.5
5.2
2.3 - 8.1
S
Bouctouche, Richibucto, Saint-Antoine Area
S
8.1
3.3 - 13.0
S
Campbellton, Atholville, Tide Head Area
S
S
S
Caraquet, Paquetville, Bertrand Area
S
S
0.0
Dalhousie, Balmoral, Belledune Area
10.6
5.1 - 16.0
6.4
2.4 - 10.3
9.1
3.2 - 15.0
Dieppe and Memramcook
20.7
10.4 - 31.0
S
S
Douglas, Saint Marys, Doaktown Area
9.4
3.7 - 15.1
S
S
Edmundston, Rivière-Verte, Lac Baker Area
10.6
6.4 - 14.9
9.4
5.4 - 13.5
7.0
2.8 - 11.1
Florenceville-Bristol, Woodstock, Wakefield Area
7.7
3.5 - 11.8
8.2
4.1 - 12.3
12.6
6.6 - 18.5
Fredericton
20.9
14.9 - 27.0
22.2
15.4 - 29.1
9.1
3.8 - 14.5
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
S
S
S
Hillsborough, Riverside-Albert, Alma Area
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
S
0.0
Miramichi, Rogersville, Blackville Area
6.1
3.3 - 8.9
3.5
1.2 - 5.9
S
Moncton
13.3
9.3 - 17.3
11.9
7.9 - 15.8
13.6
8.9 - 18.4
Nackawic, McAdam, Canterbury Area
0.0
S
S
Neguac, Alnwick, Esgenoopetitj Area
S
S
0.0
New Maryland, Kingsclear, Lincoln Area
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
S
9.7
3.4 - 16.0
Quispamsis, Rothesay, Hampton Area
10.2
4.4 - 16.0
S
14.3
5.8 - 22.8
Riverview and Coverdale
S
S
S
Sackville, Dorchester, Port Elgin Area
S
S
S
Saint John, Simonds and Musquash
9.8
6.9 - 12.7
12.3
9.0 - 15.7
12.2
8.0 - 16.3
Salisbury and Petitcodiac
S
S
S
Shediac, Beaubassin East and Cap-Pelé
6.9
2.8 - 10.9
10.4
4.3 - 16.6
S
Shippagan, Lamèque, Inkerman Area
S
S
S
St. George, Grand Manan, Blacks Harbour Area
S
S
S
St. Stephen, Saint Andrews, Campobello Island Area
15.3
8.3 - 22.4
10.8
3.8 - 17.8
S
Sussex, Norton, Sussex Corner Area
5.9
2.3 - 9.5
6.7
2.8 - 10.6
S
Tracadie and Saint-Isidore
11.0
6.2 - 15.8
S
0.0
Age
18-64
11.1
9.2 - 13.1
11.2
9.3 - 13.1
8.9
6.9 - 10.8
65 and over
8.1
7.1 - 9.1
6.1
5.2 - 7.0
6.6
5.5 - 7.8
Gender
Woman/Girl
9.6
8.5 - 10.6
7.6
6.6 - 8.6
7.9
6.7 - 9.1
Man/Boy
8.1
6.5 - 9.6
8.2
6.6 - 9.9
6.0
4.3 - 7.7
Language
Preferred language of service: English
10.2
9.0 - 11.3
8.1
7.2 - 9.1
8.4
7.2 - 9.7
Preferred language of service: French
6.9
5.3 - 8.4
6.7
4.6 - 8.8
4.9
3.4 - 6.5
Indigenous identity
Indigenous
S
16.4
6.6 - 26.1
S
Non-Indigenous
9.1
8.2 - 10.0
7.7
6.8 - 8.6
7.4
6.4 - 8.4
Education level
High school or less
8.0
7.0 - 9.0
7.5
6.6 - 8.5
6.4
5.4 - 7.5
Postsecondary
13.0
10.5 - 15.5
10.5
7.9 - 13.2
11.3
8.6 - 14.1
Household income
Less than $25,000
8.7
7.6 - 9.8
7.8
6.8 - 8.9
7.1
5.9 - 8.3
$25,000 to less than $60,000
9.9
7.4 - 12.4
6.3
3.9 - 8.6
8.5
5.8 - 11.3
$60,000 or more
S
S
14.9
6.0 - 23.8
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they had problems with the services they received from their home support worker in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "yes" by the number of respondents who answered "yes or no" to the question: In the last 2 months, did you have any problems with the care you got from your home support worker?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

HS_PGMPR_1