Citizens who reported that they were somewhat or very satisfied with the heath care services they received from NB Health Link in the last 12 months

Table

Unit %

Year 2025 Year 2024 Year 2023
Province
New Brunswick
67.5
61.1 - 74.0
73.7
67.3 - 80.0
76.7
70.0 - 83.5
Health zones
Zone 1 - Moncton and South-East Area
63.2
47.1 - 79.3
78.8
65.2 - 92.5
77.6
64.2 - 90.9
Zone 2 - Fundy Shore and Saint John Area
S
S
S
Zone 3 - Fredericton and River Valley Area
70.4
60.3 - 80.4
72.0
61.1 - 82.9
78.4
68.6 - 88.1
Zone 4 - Madawaska and North-West Area
S
S
S
Zone 5 - Restigouche Area
S
S
S
Zone 6 - Bathurst and Acadian Peninsula Area
68.2
50.6 - 85.7
S
S
Zone 7 - Miramichi Area
S
S
S
Age
18-64
64.4
56.2 - 72.5
71.8
64.0 - 79.5
75.2
67.2 - 83.1
65 and over
74.5
64.9 - 84.1
79.6
70.5 - 88.8
82.6
72.5 - 92.7
Gender
Female
68.3
60.1 - 76.5
79.2
73.0 - 85.4
82.3
75.8 - 88.8
Male
66.7
56.7 - 76.6
68.6
57.8 - 79.5
69.9
57.9 - 81.9
2SLGBTQIA+ status
2SLGBTQIA+
S
S
S
Language
Most comfortable in English
65.1
57.3 - 73.0
73.4
65.5 - 81.3
77.6
69.7 - 85.4
Most comfortable in French
77.6
65.8 - 89.3
80.0
70.0 - 90.0
79.7
64.9 - 94.5
Comfortable in both English and French
S
S
S
Indigenous identity
Indigenous
S
S
S
Immigrant
Immigrants
57.8
41.7 - 74.0
S
S
Education level
High school or less
80.2
71.0 - 89.4
75.3
64.3 - 86.4
79.0
65.9 - 92.0
Postsecondary
63.0
54.9 - 71.2
72.6
64.8 - 80.3
75.6
68.0 - 83.3
Disability or special need
Disability or special need
S
S
S
Household income
Less than $30,000
85.2
73.0 - 97.3
S
S
$30,000 to less than $60,000
70.7
59.5 - 81.9
83.5
74.8 - 92.1
84.9
75.9 - 93.9
$60,000 or more
63.1
53.5 - 72.8
68.7
59.3 - 78.2
70.4
58.7 - 82.0
Racialized groups
Racialized groups
59.3
43.6 - 74.9
S
S
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that they were somewhat or very satisfied with the heath care services they received from NB Health Link in the last 12 months.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who do not have family doctor or nurse practitioner and who are registered with NB Health Link and who used NB Health Link in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "somewhat satisfied or very satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very satisfied" to the question: What was your level of satisfaction with the health care services you received from NB Health Link?

Unit

%

Interpretation

Higher is better

NBHC code

PC_SATLS_1

Charts

Maps