CSV PDF

Citizens who used Tele-Care 811 in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received

CSV PDF

Table

Unit %

Year 2024 Year 2023
Province
New Brunswick
76.8
72.4 - 81.2
73.3
69.0 - 77.5
Health zones
Zone 1 - Moncton and South-East Area
75.8
68.1 - 83.4
77.1
69.2 - 85.0
Zone 2 - Fundy Shore and Saint John Area
79.2
69.3 - 89.0
75.9
66.7 - 85.1
Zone 3 - Fredericton and River Valley Area
76.2
66.1 - 86.2
63.7
54.0 - 73.5
Zone 4 - Madawaska and North-West Area
S
S
Zone 5 - Restigouche Area
S
77.8
65.5 - 90.1
Zone 6 - Bathurst and Acadian Peninsula Area
73.2
59.3 - 87.2
81.2
69.8 - 92.6
Zone 7 - Miramichi Area
S
66.1
52.9 - 79.2
Age
18-64
74.4
69.1 - 79.8
69.9
64.6 - 75.2
65 and over
84.5
78.5 - 90.5
83.6
78.3 - 89.0
Gender
Female
76.2
71.0 - 81.4
73.7
68.7 - 78.8
Male
77.1
69.7 - 84.5
74.7
67.5 - 81.8
2SLGBTQIA+ status
2SLGBTQIA+
S
60.3
44.4 - 76.3
Language
Most comfortable in English
75.4
69.8 - 80.9
73.4
68.4 - 78.4
Most comfortable in French
77.9
69.5 - 86.3
73.9
63.8 - 83.9
Comfortable in both English and French
85.2
74.5 - 95.8
71.3
56.7 - 85.8
Indigenous identity
Indigenous
S
S
Immigrant
Immigrants
S
68.3
53.1 - 83.6
Education level
High school or less
86.1
78.8 - 93.4
79.0
72.3 - 85.7
Postsecondary
73.5
68.2 - 78.8
70.4
65.0 - 75.8
Disability or special need
Disability or special need
83.1
74.5 - 91.7
71.9
61.9 - 82.0
Household income
Less than $30,000
78.1
66.3 - 89.8
76.4
66.8 - 86.1
$30,000 to less than $60,000
84.5
77.9 - 91.1
68.7
60.9 - 76.5
$60,000 or more
73.0
66.4 - 79.6
72.9
66.2 - 79.5
Racialized groups
Racialized groups
S
S
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who used Tele-Care 811 in the last 12 months because their primary care provider was not available and reported that they were somewhat or very satisfied with the health care services they received.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who have a family doctor or a nurse practitioner and who used Tele-Care 811 in the last 12 months because their primary care provider was not available. This indicator is calculated by dividing the number of respondents who answered "somewhat satisfied or very satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very satisfied" to the question: What was your level of satisfaction with the health care services you received. d) Tele-Care 811

Unit

%

Interpretation

Higher is better

NBHC code

PC_SATTC_1

Charts

Maps