Citizens who reported that they were somewhat or very satisfied with the health care services they received during their last virtual consultation

Table

Unit %

Year 2024 Year 2023 Year 2022
Province
New Brunswick
81.7
80.1 - 83.3
83.6
82.1 - 85.2
81.5
79.9 - 83.1
Health zones
Zone 1 - Moncton and South-East Area
81.0
78.0 - 84.1
82.8
79.7 - 86.0
81.0
78.2 - 83.7
Zone 2 - Fundy Shore and Saint John Area
82.4
78.7 - 86.1
82.9
79.2 - 86.7
81.6
78.0 - 85.1
Zone 3 - Fredericton and River Valley Area
80.7
77.5 - 83.9
84.4
81.4 - 87.5
80.8
76.8 - 84.9
Zone 4 - Madawaska and North-West Area
77.8
71.2 - 84.3
83.8
78.0 - 89.6
80.7
74.2 - 87.3
Zone 5 - Restigouche Area
86.1
81.4 - 90.8
84.4
79.6 - 89.2
89.6
85.9 - 93.3
Zone 6 - Bathurst and Acadian Peninsula Area
84.5
79.6 - 89.5
84.9
80.8 - 89.0
84.1
79.9 - 88.3
Zone 7 - Miramichi Area
83.4
78.1 - 88.8
84.1
79.0 - 89.3
78.0
71.5 - 84.5
Age
18-64
80.1
78.1 - 82.2
81.8
79.8 - 83.9
79.0
76.8 - 81.1
65 and over
86.0
83.9 - 88.2
88.4
86.4 - 90.3
88.1
86.5 - 89.7
Gender
Female
83.2
81.4 - 84.9
84.0
82.2 - 85.8
81.0
79.1 - 82.9
Male
80.0
77.0 - 82.9
84.0
81.3 - 86.7
82.1
79.2 - 85.0
2SLGBTQIA+ status
2SLGBTQIA+
75.9
68.1 - 83.6
71.5
63.1 - 79.9
82.4
74.9 - 89.9
Language
Most comfortable in English
81.4
79.5 - 83.4
83.3
81.4 - 85.3
n/a
Most comfortable in French
82.6
79.1 - 86.0
83.0
79.8 - 86.2
n/a
Comfortable in both English and French
82.0
76.8 - 87.2
86.9
82.2 - 91.5
n/a
Indigenous identity
Indigenous
78.7
68.9 - 88.4
72.9
58.5 - 87.3
81.5
70.6 - 92.4
Immigrant
Immigrants
67.6
59.2 - 75.9
77.7
70.5 - 84.9
74.7
67.1 - 82.4
Education level
High school or less
83.0
79.7 - 86.3
83.9
80.7 - 87.0
83.9
81.0 - 86.8
Postsecondary
81.2
79.4 - 83.1
83.5
81.7 - 85.4
80.6
78.7 - 82.6
Disability or special need
Disability or special need
81.1
76.5 - 85.7
80.1
74.7 - 85.5
n/a
Household income
Less than $30,000
82.5
78.1 - 86.9
82.0
77.5 - 86.5
n/a
$30,000 to less than $60,000
80.0
76.4 - 83.6
83.3
80.2 - 86.4
n/a
$60,000 or more
81.8
79.7 - 84.0
83.8
81.6 - 86.0
n/a
Racialized groups
Racialized groups
68.6
59.9 - 77.2
80.7
74.0 - 87.4
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that they were somewhat or very satisfied with the health care services they received during their last virtual consultation.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who had a virtual care consultation in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "somewhat satisfied or very satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very satisfied" to the question: Thinking of the last time you had a virtual consultation, what was your level of satisfaction with the health care services you received from this health professional?

Unit

%

Interpretation

Higher is better

NBHC code

PC_VIR07_1

Charts

Maps