Citizens who reported that they were somewhat or very satisfied with the health care services they received during their last virtual consultation

Table

Unit %

Year 2023 Year 2022
Province
New Brunswick
83.6
82.1 - 85.2
81.5
79.9 - 83.1
Health zones
Zone 1 - Moncton and South-East Area
82.8
79.7 - 86.0
81.0
78.2 - 83.7
Zone 2 - Fundy Shore and Saint John Area
82.9
79.2 - 86.7
81.6
78.0 - 85.1
Zone 3 - Fredericton and River Valley Area
84.4
81.4 - 87.5
80.8
76.8 - 84.9
Zone 4 - Madawaska and North-West Area
83.8
78.0 - 89.6
80.7
74.2 - 87.3
Zone 5 - Restigouche Area
84.4
79.6 - 89.2
89.6
85.9 - 93.3
Zone 6 - Bathurst and Acadian Peninsula Area
84.9
80.8 - 89.0
84.1
79.9 - 88.3
Zone 7 - Miramichi Area
84.1
79.0 - 89.3
78.0
71.5 - 84.5
Age
18-64
81.8
79.8 - 83.9
79.0
76.8 - 81.1
65 and over
88.4
86.4 - 90.3
88.1
86.5 - 89.7
Gender
Female
84.0
82.2 - 85.8
81.0
79.1 - 82.9
Male
84.0
81.3 - 86.7
82.1
79.2 - 85.0
2SLGBTQIA+ status
2SLGBTQIA+
71.5
63.1 - 79.9
82.4
74.9 - 89.9
Language
Most comfortable in English
83.3
81.4 - 85.3
n/a
Most comfortable in French
83.0
79.8 - 86.2
n/a
Comfortable in both English and French
86.9
82.2 - 91.5
n/a
Indigenous identity
Indigenous
72.9
58.5 - 87.3
81.5
70.6 - 92.4
Immigrant
Immigrants
77.7
70.5 - 84.9
74.7
67.1 - 82.4
Education level
High school or less
83.9
80.7 - 87.0
83.9
81.0 - 86.8
Postsecondary
83.5
81.7 - 85.4
80.6
78.7 - 82.6
Disability or special need
Disability or special need
80.1
74.7 - 85.5
n/a
Household income
Less than $30,000
82.0
77.5 - 86.5
n/a
$30,000 to less than $60,000
83.3
80.2 - 86.4
n/a
$60,000 or more
83.8
81.6 - 86.0
n/a
Racialized groups
Racialized groups
80.7
74.0 - 87.4
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that they were somewhat or very satisfied with the health care services they received during their last virtual consultation.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is based on respondents who had a virtual care consultation in the last 12 months. This indicator is calculated by dividing the number of respondents who answered "somewhat satisfied or very satisfied" by the number of respondents who answered "very dissatisfied, somewhat dissatisfied, neither satisfied nor dissatisfied, somewhat satisfied or very satisfied" to the question: Thinking of the last time you had a virtual consultation, what was your level of satisfaction with the health care services you received from this health professional?

Unit

%

Interpretation

Higher is better

NBHC code

PC_VIR07_1

Charts

Maps