Citizens [with a nurse practitioner as their primary care provider] who find it very easy or somewhat easy to call their nurse practitioner office during regular practice hours

This indicator is based on respondents who have a nurse practitioner as their primary care provider . This indicator is calculated by dividing the number of respondents who answered "somewhat easy or very easy" by the number of respondents who answered "very difficult, somewhat difficult, somewhat easy or very easy" to the question: How easy or difficult is it to call your family doctor or nurse practitioner office during regular practice hours to get health information or make an appointment?

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.