Citizens who reported that they had trouble finding their way around the health care system in the last 12 months

Table

Unit %

Year 2022 Year 2020 Year 2017 Year 2014 Year 2011
Province
New Brunswick
21.7
20.3 - 23.1
7.6
7.1 - 8.1
8.2
7.8 - 8.6
9.3
8.9 - 9.7
12.4
12.0 - 12.9
Health zones
Zone 1 - Moncton and South-East Area
22.3
20.0 - 24.7
8.8
7.8 - 9.8
7.0
6.3 - 7.7
8.7
7.9 - 9.5
13.3
12.3 - 14.3
Zone 2 - Fundy Shore and Saint John Area
18.3
15.6 - 21.1
7.8
6.7 - 8.9
8.2
7.4 - 9.0
11.0
10.1 - 11.9
13.4
12.4 - 14.4
Zone 3 - Fredericton and River Valley Area
26.3
22.7 - 29.9
8.3
7.3 - 9.3
9.5
8.6 - 10.4
10.4
9.6 - 11.3
13.2
12.2 - 14.2
Zone 4 - Madawaska and North-West Area
19.0
14.9 - 23.2
6.6
5.0 - 8.1
7.4
6.2 - 8.5
7.2
5.9 - 8.5
11.6
10.0 - 13.2
Zone 5 - Restigouche Area
24.2
18.1 - 30.2
7.3
5.3 - 9.3
9.8
7.9 - 11.7
9.3
7.0 - 11.6
11.9
9.7 - 14.0
Zone 6 - Bathurst and Acadian Peninsula Area
19.7
16.1 - 23.4
4.1
3.2 - 5.1
9.0
7.8 - 10.2
7.0
5.7 - 8.2
9.8
8.6 - 11.0
Zone 7 - Miramichi Area
17.4
12.9 - 21.9
5.9
4.0 - 7.9
7.4
5.8 - 8.9
7.8
5.9 - 9.7
8.7
7.3 - 10.1
Communities
Bathurst, Beresford, Petit-Rocher Area
n/a
3.6
1.9 - 5.4
9.4
7.5 - 11.4
7.8
5.6 - 10.0
8.3
6.5 - 10.2
Bouctouche, Richibucto, Saint-Antoine Area
n/a
7.6
5.4 - 9.8
7.6
5.6 - 9.5
4.9
3.2 - 6.5
10.8
8.4 - 13.2
Campbellton, Atholville, Tide Head Area
n/a
8.3
5.3 - 11.4
8.9
6.4 - 11.5
10.1
6.8 - 13.5
11.7
8.4 - 15.0
Caraquet, Paquetville, Bertrand Area
n/a
3.1
1.3 - 4.9
8.6
5.9 - 11.2
5.3
3.0 - 7.7
9.6
7.0 - 12.1
Dalhousie, Balmoral, Belledune Area
n/a
6.2
3.6 - 8.8
10.5
7.7 - 13.3
8.6
5.4 - 11.8
12.0
9.2 - 14.7
Dieppe and Memramcook
n/a
7.2
4.9 - 9.5
5.4
3.9 - 7.0
7.8
5.0 - 10.6
9.7
6.6 - 12.8
Douglas, Saint Marys, Doaktown Area
n/a
8.1
5.0 - 11.3
7.6
5.1 - 10.2
8.1
5.3 - 10.8
13.9
10.7 - 17.1
Edmundston, Rivière-Verte, Lac Baker Area
n/a
6.4
4.2 - 8.7
6.5
5.0 - 8.0
6.3
4.8 - 7.8
9.6
7.6 - 11.7
Florenceville-Bristol, Woodstock, Wakefield Area
n/a
8.0
5.5 - 10.5
8.0
5.7 - 10.2
10.9
9.1 - 12.8
13.1
10.8 - 15.4
Fredericton
n/a
9.8
7.5 - 12.0
10.8
8.9 - 12.7
10.2
8.1 - 12.3
13.4
10.9 - 15.9
Grand Bay-Westfield, Westfield, Greenwich Area
n/a
9.0
5.3 - 12.8
6.7
4.1 - 9.4
14.2
10.7 - 17.8
11.0
7.6 - 14.4
Grand Falls, Saint-Léonard, Drummond Area
n/a
3.6
1.7 - 5.5
7.5
5.4 - 9.7
6.8
4.5 - 9.0
15.0
11.8 - 18.1
Hillsborough, Riverside-Albert, Alma Area
n/a
6.3
2.4 - 10.1
8.4
4.8 - 12.1
8.0
4.3 - 11.7
14.8
10.4 - 19.3
Kedgwick, Saint-Quentin and Grimmer
n/a
15.3
9.5 - 21.0
10.5
6.5 - 14.5
13.0
7.0 - 19.0
11.3
7.7 - 14.9
Minto, Chipman, Cambridge-Narrows Area
n/a
S
10.7
7.4 - 13.9
9.7
7.1 - 12.4
12.9
9.6 - 16.1
Miramichi, Rogersville, Blackville Area
n/a
6.2
4.0 - 8.5
6.4
4.8 - 8.1
8.6
6.4 - 10.8
8.9
7.3 - 10.5
Moncton
n/a
11.4
8.8 - 14.0
7.7
6.4 - 9.1
10.3
8.7 - 12.0
15.3
13.3 - 17.3
Nackawic, McAdam, Canterbury Area
n/a
6.6
3.6 - 9.6
10.6
7.6 - 13.6
10.5
7.9 - 13.0
12.3
9.2 - 15.4
Neguac, Alnwick, Esgenoopetitj Area
n/a
4.6
1.2 - 7.9
12.6
8.0 - 17.2
4.5
1.1 - 7.9
7.8
4.9 - 10.8
New Maryland, Kingsclear, Lincoln Area
n/a
8.0
5.5 - 10.5
8.4
6.1 - 10.7
10.0
7.6 - 12.4
14.2
11.2 - 17.1
Oromocto, Gagetown, Fredericton Junction Area
n/a
8.6
5.9 - 11.3
9.7
7.3 - 12.2
12.9
10.3 - 15.5
13.9
10.8 - 17.1
Perth-Andover, Plaster Rock, Tobique Area
n/a
8.6
5.0 - 12.3
8.5
5.6 - 11.5
11.3
8.0 - 14.5
8.2
5.3 - 11.1
Quispamsis, Rothesay, Hampton Area
n/a
5.6
3.6 - 7.7
8.4
6.7 - 10.1
11.2
9.1 - 13.2
13.6
11.3 - 15.9
Riverview and Coverdale
n/a
5.7
3.5 - 8.0
9.4
7.3 - 11.5
7.1
5.0 - 9.3
17.7
14.3 - 21.0
Sackville, Dorchester, Port Elgin Area
n/a
7.5
4.4 - 10.6
5.6
3.5 - 7.7
11.5
8.1 - 14.9
11.3
7.9 - 14.8
Saint John, Simonds and Musquash
n/a
8.1
5.9 - 10.3
8.5
7.0 - 10.1
11.2
9.7 - 12.7
14.2
12.6 - 15.9
Salisbury and Petitcodiac
n/a
14.0
9.0 - 19.1
3.1
0.8 - 5.4
9.5
6.1 - 13.0
12.5
8.4 - 16.5
Shediac, Beaubassin East and Cap-Pelé
n/a
6.3
3.5 - 9.1
5.4
3.9 - 6.9
8.1
6.4 - 9.9
9.7
7.7 - 11.6
Shippagan, Lamèque, Inkerman Area
n/a
4.9
2.5 - 7.2
8.4
5.7 - 11.2
6.7
3.9 - 9.5
11.4
8.6 - 14.2
St. George, Grand Manan, Blacks Harbour Area
n/a
6.8
3.9 - 9.7
10.2
7.3 - 13.1
11.3
8.7 - 14.0
13.6
10.9 - 16.4
St. Stephen, Saint Andrews, Campobello Island Area
n/a
9.3
6.3 - 12.3
7.6
5.1 - 10.1
10.7
7.9 - 13.6
14.5
11.2 - 17.9
Sussex, Norton, Sussex Corner Area
n/a
9.5
6.6 - 12.3
6.8
4.9 - 8.6
8.8
6.9 - 10.8
10.8
8.4 - 13.1
Tracadie and Saint-Isidore
n/a
5.4
3.2 - 7.5
8.9
6.4 - 11.4
7.0
4.3 - 9.8
12.1
9.1 - 15.0
Age
18-64
24.3
22.5 - 26.1
8.4
7.8 - 9.1
8.7
8.2 - 9.2
10.2
9.7 - 10.7
13.4
12.9 - 14.0
65 and over
14.7
13.4 - 16.0
5.4
4.7 - 6.0
6.7
6.1 - 7.3
5.8
5.2 - 6.4
8.0
7.2 - 8.8
Gender
Woman/Girl
19.6
18.1 - 21.1
n/a
n/a
n/a
n/a
Man/Boy
23.9
21.6 - 26.3
n/a
n/a
n/a
n/a
Sexual identity
Minority sexual identity
35.9
28.0 - 43.8
16.6
12.9 - 20.3
n/a
n/a
n/a
Heterosexual
21.2
19.7 - 22.7
7.1
6.6 - 7.5
n/a
n/a
n/a
Language
Preferred language of service: English
n/a
8.3
7.7 - 8.9
8.4
7.9 - 8.9
10.3
9.8 - 10.9
13.4
12.8 - 13.9
Preferred language of service: French
n/a
6.2
5.3 - 7.0
7.8
7.1 - 8.5
6.8
6.0 - 7.5
10.6
9.7 - 11.5
Indigenous identity
Indigenous
31.8
22.0 - 41.6
9.7
6.4 - 13.1
11.7
9.4 - 14.0
9.7
7.1 - 12.3
15.6
12.4 - 18.8
Non-Indigenous
21.5
20.1 - 22.9
7.6
7.1 - 8.1
8.0
7.6 - 8.4
9.2
8.8 - 9.7
12.3
11.9 - 12.8
Immigrant
Immigrants
28.1
22.3 - 34.0
10.9
8.5 - 13.2
10.9
8.9 - 12.9
n/a
n/a
Non-immigrants
21.2
19.8 - 22.6
7.4
6.9 - 7.8
8.0
7.7 - 8.4
n/a
n/a
Education level
High school or less
19.7
17.3 - 22.1
7.2
6.5 - 8.0
8.3
7.7 - 8.8
9.9
9.2 - 10.5
11.7
11.0 - 12.4
Postsecondary
22.6
21.0 - 24.3
7.7
7.1 - 8.4
8.2
7.7 - 8.7
9.0
8.5 - 9.5
13.1
12.4 - 13.7
Household income
Less than $25,000
29.0
24.5 - 33.5
12.2
10.8 - 13.6
12.0
10.9 - 13.0
14.2
13.1 - 15.4
14.7
13.6 - 15.8
$25,000 to less than $60,000
20.5
18.1 - 22.9
7.7
6.9 - 8.5
8.0
7.4 - 8.7
8.5
7.8 - 9.2
11.6
10.9 - 12.4
$60,000 or more
21.0
19.0 - 22.9
5.6
5.0 - 6.3
6.3
5.7 - 6.8
7.9
7.3 - 8.6
11.8
11.1 - 12.6
Persons with a disability
Without disability
18.8
17.3 - 20.4
5.8
5.3 - 6.3
6.3
5.9 - 6.7
7.1
6.6 - 7.5
n/a
With disability
29.6
26.8 - 32.4
13.0
11.9 - 14.1
14.5
13.6 - 15.5
17.1
16.0 - 18.2
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that they had trouble finding their way around the health care system in the last 12 months.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "yes" by the number of respondents who answered "yes or no" to the question: Now think of any difficulties you may have experienced in getting the health care services you needed in the last 12 months. In the last 12 months, did you: d) Have difficulty finding your way around the health care system

Notes

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.

Unit

%

Interpretation

Lower is better

NBHC code

PH_BARWH_1

Charts

Maps