CSV PDF

Citizens who reported that they had trouble finding their way around the health care system in the last 12 months

CSV PDF

Table

Unit %

Year 2023 Year 2022 Year 2020 Year 2017 Year 2014 Year 2011
Province
New Brunswick
18.8
17.7 - 19.9
21.7
20.3 - 23.1
7.6
7.1 - 8.1
8.2
7.8 - 8.6
9.3
8.9 - 9.7
12.4
12.0 - 12.9
Health zones
Zone 1 - Moncton and South-East Area
17.6
15.5 - 19.7
22.3
20.0 - 24.7
8.8
7.8 - 9.8
7.0
6.3 - 7.7
8.7
7.9 - 9.5
13.3
12.3 - 14.3
Zone 2 - Fundy Shore and Saint John Area
15.8
13.2 - 18.4
18.3
15.6 - 21.1
7.8
6.7 - 8.9
8.2
7.4 - 9.0
11.0
10.1 - 11.9
13.4
12.4 - 14.4
Zone 3 - Fredericton and River Valley Area
28.4
25.7 - 31.1
26.3
22.7 - 29.9
8.3
7.3 - 9.3
9.5
8.6 - 10.4
10.4
9.6 - 11.3
13.2
12.2 - 14.2
Zone 4 - Madawaska and North-West Area
16.8
13.4 - 20.2
19.0
14.9 - 23.2
6.6
5.0 - 8.1
7.4
6.2 - 8.5
7.2
5.9 - 8.5
11.6
10.0 - 13.2
Zone 5 - Restigouche Area
22.0
18.0 - 26.0
24.2
18.1 - 30.2
7.3
5.3 - 9.3
9.8
7.9 - 11.7
9.3
7.0 - 11.6
11.9
9.7 - 14.0
Zone 6 - Bathurst and Acadian Peninsula Area
11.1
8.5 - 13.7
19.7
16.1 - 23.4
4.1
3.2 - 5.1
9.0
7.8 - 10.2
7.0
5.7 - 8.2
9.8
8.6 - 11.0
Zone 7 - Miramichi Area
11.5
8.5 - 14.5
17.4
12.9 - 21.9
5.9
4.0 - 7.9
7.4
5.8 - 8.9
7.8
5.9 - 9.7
8.7
7.3 - 10.1
Communities
Bathurst, Beresford, Petit-Rocher Area
n/a
n/a
3.6
1.9 - 5.4
9.4
7.5 - 11.4
7.8
5.6 - 10.0
8.3
6.5 - 10.2
Bouctouche, Richibucto, Saint-Antoine Area
n/a
n/a
7.6
5.4 - 9.8
7.6
5.6 - 9.5
4.9
3.2 - 6.5
10.8
8.4 - 13.2
Campbellton, Atholville, Tide Head Area
n/a
n/a
8.3
5.3 - 11.4
8.9
6.4 - 11.5
10.1
6.8 - 13.5
11.7
8.4 - 15.0
Caraquet, Paquetville, Bertrand Area
n/a
n/a
3.1
1.3 - 4.9
8.6
5.9 - 11.2
5.3
3.0 - 7.7
9.6
7.0 - 12.1
Dalhousie, Balmoral, Belledune Area
n/a
n/a
6.2
3.6 - 8.8
10.5
7.7 - 13.3
8.6
5.4 - 11.8
12.0
9.2 - 14.7
Dieppe and Memramcook
n/a
n/a
7.2
4.9 - 9.5
5.4
3.9 - 7.0
7.8
5.0 - 10.6
9.7
6.6 - 12.8
Douglas, Saint Marys, Doaktown Area
n/a
n/a
8.1
5.0 - 11.3
7.6
5.1 - 10.2
8.1
5.3 - 10.8
13.9
10.7 - 17.1
Edmundston, Rivière-Verte, Lac Baker Area
n/a
n/a
6.4
4.2 - 8.7
6.5
5.0 - 8.0
6.3
4.8 - 7.8
9.6
7.6 - 11.7
Florenceville-Bristol, Woodstock, Wakefield Area
n/a
n/a
8.0
5.5 - 10.5
8.0
5.7 - 10.2
10.9
9.1 - 12.8
13.1
10.8 - 15.4
Fredericton
n/a
n/a
9.8
7.5 - 12.0
10.8
8.9 - 12.7
10.2
8.1 - 12.3
13.4
10.9 - 15.9
Grand Falls, Saint-Léonard, Drummond Area
n/a
n/a
3.6
1.7 - 5.5
7.5
5.4 - 9.7
6.8
4.5 - 9.0
15.0
11.8 - 18.1
Hillsborough, Riverside-Albert, Alma Area
n/a
n/a
6.3
2.4 - 10.1
8.4
4.8 - 12.1
8.0
4.3 - 11.7
14.8
10.4 - 19.3
Kedgwick, Saint-Quentin and Grimmer
n/a
n/a
15.3
9.5 - 21.0
10.5
6.5 - 14.5
13.0
7.0 - 19.0
11.3
7.7 - 14.9
Minto, Chipman, Cambridge-Narrows Area
n/a
n/a
S
10.7
7.4 - 13.9
9.7
7.1 - 12.4
12.9
9.6 - 16.1
Miramichi, Rogersville, Blackville Area
n/a
n/a
6.2
4.0 - 8.5
6.4
4.8 - 8.1
8.6
6.4 - 10.8
8.9
7.3 - 10.5
Moncton
n/a
n/a
11.4
8.8 - 14.0
7.7
6.4 - 9.1
10.3
8.7 - 12.0
15.3
13.3 - 17.3
Nackawic, McAdam, Canterbury Area
n/a
n/a
6.6
3.6 - 9.6
10.6
7.6 - 13.6
10.5
7.9 - 13.0
12.3
9.2 - 15.4
Neguac, Alnwick, Esgenoopetitj Area
n/a
n/a
4.6
1.2 - 7.9
12.6
8.0 - 17.2
4.5
1.1 - 7.9
7.8
4.9 - 10.8
New Maryland, Kingsclear, Lincoln Area
n/a
n/a
8.0
5.5 - 10.5
8.4
6.1 - 10.7
10.0
7.6 - 12.4
14.2
11.2 - 17.1
Oromocto, Gagetown, Fredericton Junction Area
n/a
n/a
8.6
5.9 - 11.3
9.7
7.3 - 12.2
12.9
10.3 - 15.5
13.9
10.8 - 17.1
Perth-Andover, Plaster Rock, Tobique Area
n/a
n/a
8.6
5.0 - 12.3
8.5
5.6 - 11.5
11.3
8.0 - 14.5
8.2
5.3 - 11.1
Quispamsis, Rothesay, Hampton Area
n/a
n/a
5.6
3.6 - 7.7
8.4
6.7 - 10.1
11.2
9.1 - 13.2
13.6
11.3 - 15.9
Riverview and Coverdale
n/a
n/a
5.7
3.5 - 8.0
9.4
7.3 - 11.5
7.1
5.0 - 9.3
17.7
14.3 - 21.0
Sackville, Dorchester, Port Elgin Area
n/a
n/a
7.5
4.4 - 10.6
5.6
3.5 - 7.7
11.5
8.1 - 14.9
11.3
7.9 - 14.8
Saint John, Simonds and Musquash
n/a
n/a
8.1
5.9 - 10.3
8.5
7.0 - 10.1
11.2
9.7 - 12.7
14.2
12.6 - 15.9
Salisbury and Petitcodiac
n/a
n/a
14.0
9.0 - 19.1
3.1
0.8 - 5.4
9.5
6.1 - 13.0
12.5
8.4 - 16.5
Shediac, Beaubassin East and Cap-Pelé
n/a
n/a
6.3
3.5 - 9.1
5.4
3.9 - 6.9
8.1
6.4 - 9.9
9.7
7.7 - 11.6
Shippagan, Lamèque, Inkerman Area
n/a
n/a
4.9
2.5 - 7.2
8.4
5.7 - 11.2
6.7
3.9 - 9.5
11.4
8.6 - 14.2
St. George, Grand Manan, Blacks Harbour Area
n/a
n/a
6.8
3.9 - 9.7
10.2
7.3 - 13.1
11.3
8.7 - 14.0
13.6
10.9 - 16.4
St. Stephen, Saint Andrews, Campobello Island Area
n/a
n/a
9.3
6.3 - 12.3
7.6
5.1 - 10.1
10.7
7.9 - 13.6
14.5
11.2 - 17.9
Sussex, Norton, Sussex Corner Area
n/a
n/a
9.5
6.6 - 12.3
6.8
4.9 - 8.6
8.8
6.9 - 10.8
10.8
8.4 - 13.1
Tracadie and Saint-Isidore
n/a
n/a
5.4
3.2 - 7.5
8.9
6.4 - 11.4
7.0
4.3 - 9.8
12.1
9.1 - 15.0
Age
18-64
22.0
20.5 - 23.5
24.3
22.5 - 26.1
8.4
7.8 - 9.1
8.7
8.2 - 9.2
10.2
9.7 - 10.7
13.4
12.9 - 14.0
65 and over
10.2
8.9 - 11.4
14.7
13.4 - 16.0
5.4
4.7 - 6.0
6.7
6.1 - 7.3
5.8
5.2 - 6.4
8.0
7.2 - 8.8
Gender
Female
19.4
17.9 - 20.8
19.6
18.1 - 21.1
n/a
n/a
n/a
n/a
Male
17.8
16.1 - 19.6
23.9
21.6 - 26.3
n/a
n/a
n/a
n/a
2SLGBTQIA+ status
2SLGBTQIA+
37.8
31.0 - 44.5
35.9
28.0 - 43.8
16.6
12.9 - 20.3
n/a
n/a
n/a
Language
Most comfortable in English
20.6
19.2 - 22.0
n/a
n/a
n/a
n/a
n/a
Most comfortable in French
12.9
11.0 - 14.8
n/a
n/a
n/a
n/a
n/a
Comfortable in both English and French
19.1
15.2 - 23.1
n/a
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
23.8
15.4 - 32.2
31.8
22.0 - 41.6
9.7
6.4 - 13.1
11.7
9.4 - 14.0
9.7
7.1 - 12.3
15.6
12.4 - 18.8
Immigrant
Immigrants
32.5
27.3 - 37.6
28.1
22.3 - 34.0
10.9
8.5 - 13.2
10.9
8.9 - 12.9
n/a
n/a
Education level
High school or less
14.7
12.8 - 16.6
19.7
17.3 - 22.1
7.2
6.5 - 8.0
8.3
7.7 - 8.8
9.9
9.2 - 10.5
11.7
11.0 - 12.4
Postsecondary
20.3
19.0 - 21.7
22.6
21.0 - 24.3
7.7
7.1 - 8.4
8.2
7.7 - 8.7
9.0
8.5 - 9.5
13.1
12.4 - 13.7
Disability or special need
Disability or special need
28.2
24.0 - 32.3
n/a
n/a
n/a
n/a
n/a
Household income
Less than $30,000
19.4
16.4 - 22.3
n/a
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
19.8
17.6 - 22.0
n/a
n/a
n/a
n/a
n/a
$60,000 or more
17.9
16.3 - 19.4
n/a
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
28.2
23.1 - 33.3
n/a
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens who reported that they had trouble finding their way around the health care system in the last 12 months.

Source

New Brunswick Health Council, Primary Health Survey and Primary Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "yes" by the number of respondents who answered "yes or no" to the question: Now think of any difficulties you may have experienced in getting the health care services you needed in the last 12 months. In the last 12 months, did you: d) Have difficulty finding your way around the health care system

Notes

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.

Unit

%

Interpretation

Lower is better

NBHC code

PH_BARWH_1

Charts

Maps