Citizens [having been to an after-hours clinic or a walk-in clinic] and give a favourable rating of 8, 9 or 10 for services received at an after-hours clinic or a walk-in clinic in the last 12 months [scale 0-10]

Table

Unit %

Year 2020 Year 2017 Year 2014 Year 2011
Province
New Brunswick
63.6
62.1 - 65.1
69.8
68.5 - 71.1
73.5
72.1 - 74.9
67.3
65.9 - 68.8
Health zones
Zone 1 - Moncton and South-East Area
63.0
60.5 - 65.5
75.3
73.4 - 77.2
77.0
74.7 - 79.3
68.9
66.4 - 71.4
Zone 2 - Fundy Shore and Saint John Area
65.8
62.0 - 69.6
66.5
63.1 - 69.9
73.3
70.1 - 76.4
70.9
67.8 - 74.0
Zone 3 - Fredericton and River Valley Area
58.0
54.2 - 61.7
57.7
54.1 - 61.2
65.2
62.0 - 68.4
59.9
56.4 - 63.4
Zone 4 - Madawaska and North-West Area
62.6
56.8 - 68.4
72.4
67.1 - 77.8
78.9
74.3 - 83.6
72.9
67.3 - 78.5
Zone 5 - Restigouche Area
68.8
63.7 - 73.9
70.2
64.7 - 75.7
72.0
63.3 - 80.7
54.0
46.6 - 61.5
Zone 6 - Bathurst and Acadian Peninsula Area
75.9
72.3 - 79.6
78.9
75.4 - 82.4
73.3
68.3 - 78.3
73.2
69.3 - 77.2
Zone 7 - Miramichi Area
57.1
50.1 - 64.1
61.2
55.5 - 66.8
74.8
68.7 - 80.8
63.2
58.2 - 68.1
Communities
Bathurst, Beresford, Petit-Rocher Area
69.9
63.0 - 76.8
78.0
73.0 - 82.9
66.5
58.4 - 74.6
69.0
62.9 - 75.0
Bouctouche, Richibucto, Saint-Antoine Area
75.6
70.4 - 80.7
80.8
75.1 - 86.6
76.3
68.4 - 84.2
77.6
67.7 - 87.4
Campbellton, Atholville, Tide Head Area
72.5
65.4 - 79.6
75.6
68.4 - 82.7
S
S
Caraquet, Paquetville, Bertrand Area
81.7
74.7 - 88.6
84.0
76.7 - 91.3
65.7
53.7 - 77.8
67.0
54.0 - 80.1
Dalhousie, Balmoral, Belledune Area
65.2
57.9 - 72.5
65.6
57.4 - 73.9
71.8
60.7 - 82.9
54.9
46.6 - 63.2
Dieppe and Memramcook
64.8
58.9 - 70.7
75.9
71.3 - 80.4
77.2
70.2 - 84.1
73.5
66.6 - 80.4
Douglas, Saint Marys, Doaktown Area
42.1
29.1 - 55.2
66.2
54.9 - 77.5
74.7
65.1 - 84.4
56.7
46.4 - 66.9
Edmundston, Rivière-Verte, Lac Baker Area
65.2
57.9 - 72.4
71.8
65.9 - 77.7
79.5
74.5 - 84.5
75.2
69.1 - 81.3
Florenceville-Bristol, Woodstock, Wakefield Area
56.1
45.0 - 67.1
56.4
41.3 - 71.5
75.6
68.8 - 82.4
55.2
44.5 - 65.8
Fredericton
55.3
48.1 - 62.4
50.7
44.8 - 56.7
64.1
57.2 - 71.0
56.1
49.4 - 62.7
Grand Bay-Westfield, Westfield, Greenwich Area
66.5
54.1 - 78.8
69.5
56.3 - 82.6
86.1
76.8 - 95.5
85.3
74.2 - 96.5
Grand Falls, Saint-Léonard, Drummond Area
52.7
40.7 - 64.7
S
S
S
Hillsborough, Riverside-Albert, Alma Area
64.2
51.0 - 77.3
67.0
55.3 - 78.6
S
71.2
58.2 - 84.1
Kedgwick, Saint-Quentin and Grimmer
65.6
50.1 - 81.2
S
S
S
Minto, Chipman, Cambridge-Narrows Area
67.8
56.2 - 79.3
72.4
62.2 - 82.7
69.7
60.7 - 78.7
69.0
58.5 - 79.6
Miramichi, Rogersville, Blackville Area
53.8
46.1 - 61.5
57.9
51.7 - 64.0
74.3
67.9 - 80.8
61.5
56.1 - 66.8
Moncton
59.1
53.8 - 64.5
74.3
71.0 - 77.6
79.4
75.7 - 83.1
66.6
62.4 - 70.8
Nackawic, McAdam, Canterbury Area
48.0
31.7 - 64.4
65.6
50.9 - 80.3
70.5
58.9 - 82.0
69.7
58.7 - 80.7
Neguac, Alnwick, Esgenoopetitj Area
78.0
63.7 - 92.4
S
S
79.3
66.7 - 91.8
New Maryland, Kingsclear, Lincoln Area
64.0
55.3 - 72.8
65.3
56.2 - 74.4
58.4
49.6 - 67.2
63.0
54.1 - 72.0
Oromocto, Gagetown, Fredericton Junction Area
63.2
51.0 - 75.4
47.9
34.4 - 61.4
49.6
36.7 - 62.4
S
Perth-Andover, Plaster Rock, Tobique Area
72.1
61.5 - 82.6
75.3
64.5 - 86.1
61.1
48.3 - 73.9
83.1
72.1 - 94.2
Quispamsis, Rothesay, Hampton Area
63.8
55.3 - 72.3
66.9
60.5 - 73.3
73.8
67.5 - 80.1
71.7
65.5 - 77.9
Riverview and Coverdale
63.7
57.5 - 70.0
72.2
67.3 - 77.1
72.0
66.0 - 78.0
70.7
63.9 - 77.5
Sackville, Dorchester, Port Elgin Area
54.4
41.6 - 67.2
S
S
S
Saint John, Simonds and Musquash
65.5
58.9 - 72.2
67.6
62.7 - 72.6
71.6
66.8 - 76.3
70.8
66.6 - 75.1
Salisbury and Petitcodiac
61.6
50.5 - 72.6
84.3
75.1 - 93.5
66.8
54.5 - 79.0
67.4
56.0 - 78.9
Shediac, Beaubassin East and Cap-Pelé
66.1
58.6 - 73.6
78.8
74.3 - 83.3
79.6
74.3 - 84.9
66.6
61.1 - 72.1
Shippagan, Lamèque, Inkerman Area
81.9
74.7 - 89.2
76.5
67.1 - 86.0
91.2
83.2 - 99.2
81.6
73.7 - 89.5
St. George, Grand Manan, Blacks Harbour Area
75.7
65.3 - 86.2
55.6
42.6 - 68.7
76.5
67.0 - 86.0
66.2
55.2 - 77.2
St. Stephen, Saint Andrews, Campobello Island Area
60.0
48.5 - 71.6
S
S
S
Sussex, Norton, Sussex Corner Area
68.1
58.6 - 77.6
57.9
46.0 - 69.9
71.9
60.7 - 83.0
57.3
43.1 - 71.4
Tracadie and Saint-Isidore
81.0
74.0 - 88.0
77.6
68.6 - 86.7
84.2
74.7 - 93.8
80.9
73.2 - 88.7
Age
18-64
60.9
59.0 - 62.7
67.7
66.2 - 69.2
71.6
70.0 - 73.2
65.9
64.3 - 67.5
65 and over
77.2
74.9 - 79.6
80.2
77.9 - 82.5
87.3
85.1 - 89.6
78.8
75.7 - 81.9
Sex at birth
Female
64.6
62.8 - 66.4
69.9
68.4 - 71.5
74.9
73.3 - 76.5
68.8
67.1 - 70.5
Male
63.0
60.4 - 65.7
69.5
67.3 - 71.8
71.4
68.8 - 74.0
65.2
62.6 - 67.8
Sexual orientation
Sexual minority people
50.5
42.3 - 58.6
n/a
n/a
n/a
Heterosexual people
64.3
62.7 - 65.8
n/a
n/a
n/a
Language
Preferred language of service: English
60.0
58.0 - 61.9
66.8
65.2 - 68.4
71.4
69.7 - 73.0
65.7
64.0 - 67.4
Preferred language of service: French
74.3
71.8 - 76.7
78.3
76.1 - 80.6
77.9
75.2 - 80.7
72.1
69.4 - 74.9
Indigenous identity
Indigenous
66.1
57.7 - 74.4
69.8
63.7 - 75.8
73.8
65.7 - 82.0
73.2
64.8 - 81.7
Non-Indigenous
63.5
62.0 - 65.1
69.7
68.4 - 71.1
73.4
72.0 - 74.9
67.2
65.8 - 68.7
Immigrant
Immigrants
56.1
49.5 - 62.7
60.4
53.6 - 67.2
n/a
n/a
Non-immigrants
64.8
63.3 - 66.3
70.2
68.9 - 71.6
n/a
n/a
Education level
High school or less
66.4
63.9 - 68.9
70.3
68.1 - 72.4
72.3
69.9 - 74.6
68.0
65.7 - 70.2
Postsecondary
62.6
60.7 - 64.4
69.4
67.8 - 71.0
74.0
72.3 - 75.8
67.0
65.1 - 68.8
Household income
Less than $25,000
62.6
58.9 - 66.3
67.6
64.4 - 70.9
70.8
67.5 - 74.1
68.5
65.3 - 71.8
$25,000 to less than $60,000
65.3
62.8 - 67.8
69.1
67.0 - 71.3
73.3
70.9 - 75.7
66.1
63.7 - 68.5
$60,000 or more
64.8
62.5 - 67.1
71.1
69.1 - 73.0
75.0
72.9 - 77.2
68.4
66.1 - 70.6
Persons with a disability
Without disability
64.3
62.5 - 66.1
70.1
68.6 - 71.5
73.7
72.1 - 75.3
n/a
With disability
62.3
59.5 - 65.1
68.8
66.2 - 71.5
72.6
69.9 - 75.3
n/a
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens [having been to an after-hours clinic or a walk-in clinic] and give a favourable rating of 8, 9 or 10 for services received at an after-hours clinic or a walk-in clinic in the last 12 months [scale 0-10].

Source

New Brunswick Health Council, Primary Health Survey

Calculations

This indicator is based on respondents who have been to an after-hours clinic or a walk-in clinic in the last 12 months . This indicator is calculated by dividing the number of respondents who answered "8, 9 or 10" by the number of respondents who answered "0 to 10" to the question: Overall, using any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible, what number would you use to rate the health care service you received in the past 12 months from the after-hours clinic or a walk-in clinic for non-emergency health care needs?

Notes

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.

Unit

%

Interpretation

Higher is better

NBHC code

PH_SATCA_1