Citizens [visiting a community health centre] and give a favourable rating of 8, 9 or 10 for services received at a community health centre in the last 12 months [scale 0-10]

Table

Unit %

Year 2020 Year 2017 Year 2014 Year 2011
Province
New Brunswick
75.2
73.2 - 77.3
80.9
78.9 - 82.9
77.4
75.2 - 79.5
74.6
72.5 - 76.7
Health zones
Zone 1 - Moncton and South-East Area
71.8
67.3 - 76.2
88.0
84.2 - 91.9
84.0
79.8 - 88.2
70.8
66.0 - 75.5
Zone 2 - Fundy Shore and Saint John Area
77.2
72.6 - 81.8
80.6
76.3 - 84.9
79.3
75.2 - 83.3
72.8
68.4 - 77.1
Zone 3 - Fredericton and River Valley Area
75.2
71.0 - 79.3
77.6
73.5 - 81.7
72.2
68.1 - 76.2
80.9
77.0 - 84.7
Zone 4 - Madawaska and North-West Area
70.3
62.2 - 78.3
81.5
70.1 - 93.0
90.8
81.8 - 99.7
S
Zone 5 - Restigouche Area
71.0
64.3 - 77.8
73.8
65.7 - 81.9
79.8
69.2 - 90.5
70.0
61.2 - 78.9
Zone 6 - Bathurst and Acadian Peninsula Area
81.0
75.9 - 86.1
79.4
73.8 - 84.9
69.7
62.5 - 77.0
79.8
74.4 - 85.3
Zone 7 - Miramichi Area
80.6
71.9 - 89.4
85.1
75.8 - 94.3
S
68.7
59.5 - 77.9
Communities
Bathurst, Beresford, Petit-Rocher Area
79.4
67.2 - 91.7
84.0
73.3 - 94.6
72.8
59.0 - 86.6
88.7
79.6 - 97.9
Bouctouche, Richibucto, Saint-Antoine Area
68.5
58.9 - 78.2
92.3
85.3 - 99.3
84.5
75.0 - 94.0
73.1
62.6 - 83.6
Campbellton, Atholville, Tide Head Area
67.7
56.1 - 79.2
S
S
S
Caraquet, Paquetville, Bertrand Area
88.6
79.8 - 97.4
S
S
S
Dalhousie, Balmoral, Belledune Area
73.2
64.9 - 81.5
76.0
66.7 - 85.4
S
66.2
56.1 - 76.4
Dieppe and Memramcook
69.0
54.1 - 83.9
S
S
S
Douglas, Saint Marys, Doaktown Area
88.2
79.7 - 96.7
80.8
71.7 - 89.8
S
79.1
71.4 - 86.8
Edmundston, Rivière-Verte, Lac Baker Area
79.4
68.8 - 90.0
S
S
S
Florenceville-Bristol, Woodstock, Wakefield Area
66.5
51.9 - 81.1
S
S
S
Fredericton
74.3
63.7 - 84.9
78.4
67.1 - 89.6
S
S
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
56.3
41.3 - 71.3
S
S
S
Hillsborough, Riverside-Albert, Alma Area
89.4
80.5 - 98.3
S
85.5
74.8 - 96.3
73.5
61.1 - 85.9
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
76.7
66.8 - 86.6
84.5
76.8 - 92.1
75.9
68.4 - 83.3
84.5
76.9 - 92.1
Miramichi, Rogersville, Blackville Area
80.2
69.9 - 90.4
84.9
73.6 - 96.2
S
76.9
67.3 - 86.5
Moncton
71.8
60.0 - 83.6
S
85.8
75.5 - 96.1
S
Nackawic, McAdam, Canterbury Area
79.6
66.6 - 92.6
S
90.7
84.8 - 96.7
78.8
65.9 - 91.7
Neguac, Alnwick, Esgenoopetitj Area
S
S
S
S
New Maryland, Kingsclear, Lincoln Area
81.2
71.2 - 91.2
82.1
70.8 - 93.4
97.6
92.9 - 100.0
92.5
84.4 - 100.0
Oromocto, Gagetown, Fredericton Junction Area
S
S
47.9
32.1 - 63.7
S
Perth-Andover, Plaster Rock, Tobique Area
60.4
48.0 - 72.8
62.2
49.4 - 74.9
62.6
51.8 - 73.4
84.1
73.8 - 94.4
Quispamsis, Rothesay, Hampton Area
83.4
71.2 - 95.5
S
S
S
Riverview and Coverdale
71.9
57.2 - 86.5
S
S
S
Sackville, Dorchester, Port Elgin Area
82.9
70.8 - 95.0
S
S
S
Saint John, Simonds and Musquash
83.7
74.2 - 93.1
79.5
70.1 - 89.0
84.9
78.3 - 91.5
68.9
59.9 - 78.0
Salisbury and Petitcodiac
S
S
81.6
70.0 - 93.2
S
Shediac, Beaubassin East and Cap-Pelé
66.2
54.4 - 78.1
78.7
68.0 - 89.5
90.4
82.2 - 98.6
61.7
51.3 - 72.1
Shippagan, Lamèque, Inkerman Area
78.8
70.8 - 86.8
70.7
61.7 - 79.6
61.8
50.3 - 73.4
75.6
67.1 - 84.1
St. George, Grand Manan, Blacks Harbour Area
56.3
44.6 - 68.0
81.1
72.4 - 89.7
82.1
74.5 - 89.8
75.4
67.5 - 83.3
St. Stephen, Saint Andrews, Campobello Island Area
79.5
67.5 - 91.6
S
S
S
Sussex, Norton, Sussex Corner Area
78.3
69.6 - 86.9
75.7
66.5 - 84.9
61.2
50.4 - 72.0
58.2
47.8 - 68.5
Tracadie and Saint-Isidore
80.1
67.4 - 92.8
S
S
S
Age
18-64
73.1
70.4 - 75.9
79.3
76.7 - 81.8
74.9
72.2 - 77.6
72.1
69.5 - 74.7
65 and over
82.2
79.4 - 85.1
86.0
82.8 - 89.1
87.7
84.7 - 90.8
84.5
81.0 - 87.9
Sex at birth
Female
77.2
74.8 - 79.7
81.3
78.8 - 83.8
80.0
77.4 - 82.5
77.9
75.4 - 80.5
Male
74.1
70.6 - 77.5
80.5
77.1 - 83.9
74.8
71.0 - 78.5
71.0
67.3 - 74.7
Sexual orientation
Sexual minority people
66.5
53.8 - 79.2
n/a
n/a
n/a
Heterosexual people
75.9
73.7 - 78.0
n/a
n/a
n/a
Language
Preferred language of service: English
75.3
72.8 - 77.8
80.7
78.3 - 83.1
76.9
74.4 - 79.3
73.9
71.5 - 76.4
Preferred language of service: French
75.5
71.7 - 79.4
80.8
76.7 - 84.9
77.4
72.3 - 82.5
76.0
71.5 - 80.4
Indigenous identity
Indigenous
61.1
49.5 - 72.7
81.6
73.5 - 89.8
65.2
52.8 - 77.6
60.5
47.6 - 73.3
Non-Indigenous
75.7
73.6 - 77.8
80.8
78.7 - 82.9
78.1
75.9 - 80.3
75.7
73.6 - 77.8
Immigrant
Immigrants
71.9
63.1 - 80.7
74.6
62.7 - 86.5
n/a
n/a
Non-immigrants
76.4
74.3 - 78.5
81.1
79.1 - 83.2
n/a
n/a
Education level
High school or less
72.5
69.2 - 75.8
79.3
76.0 - 82.5
71.3
67.8 - 74.8
72.5
69.4 - 75.6
Postsecondary
77.7
75.1 - 80.2
81.9
79.3 - 84.5
82.3
79.7 - 84.9
76.4
73.5 - 79.3
Household income
Less than $25,000
72.9
68.3 - 77.5
81.3
76.8 - 85.9
67.7
62.8 - 72.6
73.8
69.5 - 78.1
$25,000 to less than $60,000
73.3
70.0 - 76.6
75.4
71.9 - 79.0
76.2
72.7 - 79.8
74.0
70.6 - 77.4
$60,000 or more
81.0
77.7 - 84.2
86.2
83.1 - 89.2
86.1
82.9 - 89.3
76.6
72.6 - 80.6
Persons with a disability
Without disability
76.1
73.6 - 78.6
80.7
78.3 - 83.2
78.9
76.3 - 81.5
n/a
With disability
74.1
70.6 - 77.6
81.1
77.5 - 84.8
74.2
70.4 - 78.1
n/a
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens [visiting a community health centre] and give a favourable rating of 8, 9 or 10 for services received at a community health centre in the last 12 months [scale 0-10].

Source

New Brunswick Health Council, Primary Health Survey

Calculations

This indicator is based on respondents who have visited a community health centre in the last 12 months . This indicator is calculated by dividing the number of respondents who answered "8, 9 or 10" by the number of respondents who answered "0 to 10" to the question: Overall, using any number from 0 to 10, where 0 is the worst health care possible and 10 is the best health care possible, what number would you use to rate the health care service you received in the past 12 months from a community health centre.

Notes

The 2020 edition of the Primary Health Survey (PHS) was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, NBHC had to assess the impact of surveying during the pandemic. Accordingly, advanced statistical analyses were performed to allow for comparison between the results obtained in 2020 and those obtained in previous PHS cycles. Despite these analyses, users are advised to use the PHS 2020 data with caution, especially when creating estimates for small sub-populations or when comparing it to other PHS editions.

Unit

%

Interpretation

Higher is better

NBHC code

PH_SATHB_1