Citizens receiving home care services from the Extra-Mural Program who reported that the staff always kept them informed about when they would arrive at their home in the last 2 months

Table

Unit %

Year 2018 Year 2015 Year 2012
Province
New Brunswick
77.8
76.8 - 78.8
77.5
76.5 - 78.6
84.4
83.3 - 85.5
Health zones
Zone 1 - Moncton and South-East Area
84.0
82.2 - 85.8
81.2
79.2 - 83.2
88.1
86.2 - 90.1
Zone 2 - Fundy Shore and Saint John Area
80.7
78.6 - 82.8
76.5
74.2 - 78.8
82.9
80.6 - 85.1
Zone 3 - Fredericton and River Valley Area
76.8
74.7 - 79.0
78.3
75.9 - 80.6
82.8
80.3 - 85.3
Zone 4 - Madawaska and North-West Area
67.6
64.0 - 71.2
73.3
69.8 - 76.8
81.0
77.3 - 84.7
Zone 5 - Restigouche Area
78.8
74.2 - 83.4
81.9
77.9 - 85.9
91.5
88.0 - 95.0
Zone 6 - Bathurst and Acadian Peninsula Area
70.3
66.9 - 73.6
76.3
72.8 - 79.7
85.4
82.0 - 88.9
Zone 7 - Miramichi Area
73.4
68.9 - 77.9
70.8
66.5 - 75.2
78.8
74.0 - 83.5
Communities
Bathurst, Beresford, Petit-Rocher Area
79.6
74.1 - 85.0
83.2
77.7 - 88.7
89.0
83.9 - 94.1
Bouctouche, Richibucto, Saint-Antoine Area
86.0
81.3 - 90.6
83.4
77.9 - 89.0
89.3
84.4 - 94.3
Campbellton, Atholville, Tide Head Area
79.2
73.0 - 85.4
83.0
77.4 - 88.6
91.0
86.0 - 95.9
Caraquet, Paquetville, Bertrand Area
68.7
61.4 - 76.0
68.9
61.0 - 76.7
93.7
88.5 - 98.9
Dalhousie, Balmoral, Belledune Area
78.3
71.4 - 85.2
80.8
74.9 - 86.6
92.2
87.2 - 97.2
Dieppe and Memramcook
85.8
80.2 - 91.4
81.2
74.5 - 87.9
86.8
79.3 - 94.2
Douglas, Saint Marys, Doaktown Area
76.7
68.4 - 85.0
72.3
61.2 - 83.4
92.6
85.9 - 99.3
Edmundston, Rivière-Verte, Lac Baker Area
66.6
61.8 - 71.5
70.0
65.0 - 75.1
76.7
71.3 - 82.2
Florenceville-Bristol, Woodstock, Wakefield Area
73.5
68.8 - 78.2
73.6
68.9 - 78.4
77.6
72.4 - 82.9
Fredericton
77.3
73.0 - 81.5
79.6
74.9 - 84.3
82.5
76.9 - 88.1
Grand Bay-Westfield, Westfield, Greenwich Area
89.5
82.2 - 96.9
95.3
89.6 - 100.0
92.1
84.6 - 99.6
Grand Falls, Saint-Léonard, Drummond Area
68.0
61.3 - 74.8
78.0
72.6 - 83.3
87.3
82.0 - 92.6
Hillsborough, Riverside-Albert, Alma Area
82.4
71.7 - 93.1
88.3
79.8 - 96.7
87.7
77.6 - 97.9
Kedgwick, Saint-Quentin and Grimmer
70.1
60.3 - 80.0
71.6
59.6 - 83.6
81.0
69.0 - 92.9
Minto, Chipman, Cambridge-Narrows Area
86.5
80.2 - 92.8
89.3
82.4 - 96.3
84.0
75.2 - 92.9
Miramichi, Rogersville, Blackville Area
74.7
70.0 - 79.4
72.6
68.0 - 77.3
80.0
74.9 - 85.2
Moncton
84.1
80.9 - 87.3
78.9
75.1 - 82.6
87.3
84.0 - 90.6
Nackawic, McAdam, Canterbury Area
70.1
61.7 - 78.6
86.0
79.4 - 92.6
93.6
87.5 - 99.7
Neguac, Alnwick, Esgenoopetitj Area
66.4
52.0 - 80.8
62.5
51.0 - 74.0
73.4
61.3 - 85.5
New Maryland, Kingsclear, Lincoln Area
81.2
74.7 - 87.7
79.3
71.5 - 87.0
75.1
64.6 - 85.5
Oromocto, Gagetown, Fredericton Junction Area
78.6
71.5 - 85.8
86.4
78.5 - 94.4
84.2
75.4 - 93.0
Perth-Andover, Plaster Rock, Tobique Area
74.7
67.4 - 82.0
69.7
61.2 - 78.2
86.4
79.4 - 93.3
Quispamsis, Rothesay, Hampton Area
81.3
75.9 - 86.8
76.4
69.4 - 83.3
82.7
76.4 - 89.0
Riverview and Coverdale
83.4
77.8 - 89.0
78.3
71.5 - 85.1
89.1
83.6 - 94.6
Sackville, Dorchester, Port Elgin Area
85.4
78.9 - 91.9
78.4
70.8 - 85.9
93.7
87.8 - 99.7
Saint John, Simonds and Musquash
82.7
79.4 - 86.1
77.8
74.1 - 81.5
86.9
83.7 - 90.2
Salisbury and Petitcodiac
88.8
80.1 - 97.6
81.2
71.7 - 90.8
89.2
79.5 - 99.0
Shediac, Beaubassin East and Cap-Pelé
80.9
76.6 - 85.3
84.9
80.5 - 89.2
86.1
80.6 - 91.6
Shippagan, Lamèque, Inkerman Area
70.1
61.9 - 78.2
77.0
70.1 - 83.9
76.1
66.1 - 86.1
St. George, Grand Manan, Blacks Harbour Area
62.4
55.1 - 69.6
72.1
65.5 - 78.7
73.4
66.3 - 80.5
St. Stephen, Saint Andrews, Campobello Island Area
80.1
75.2 - 85.0
68.9
62.7 - 75.1
72.5
65.3 - 79.7
Sussex, Norton, Sussex Corner Area
86.1
81.1 - 91.1
80.3
74.8 - 85.8
88.6
83.6 - 93.6
Tracadie and Saint-Isidore
62.1
55.7 - 68.4
72.4
63.9 - 80.9
79.5
71.2 - 87.8
Age
18-64
76.9
74.6 - 79.2
78.8
76.5 - 81.0
83.8
81.8 - 85.7
65 and over
78.2
77.0 - 79.3
77.2
76.0 - 78.4
84.4
83.1 - 85.7
Gender
Female
77.2
75.9 - 78.6
76.1
74.7 - 77.5
84.2
82.8 - 85.6
Male
78.5
77.0 - 80.1
79.4
77.8 - 81.0
84.7
83.0 - 86.3
Language
Preferred language of service: English
80.4
79.3 - 81.6
79.2
78.0 - 80.5
85.1
83.9 - 86.4
Preferred language of service: French
68.3
66.0 - 70.7
72.7
70.4 - 75.0
82.6
80.3 - 84.8
Indigenous identity
Indigenous
80.7
73.0 - 88.5
76.0
68.1 - 84.0
84.6
78.4 - 90.8
Non-Indigenous
78.0
76.9 - 79.0
78.3
77.2 - 79.4
84.6
83.5 - 85.7
Education level
High school or less
77.0
75.7 - 78.2
77.4
76.1 - 78.7
84.0
82.7 - 85.3
Postsecondary
80.6
78.8 - 82.4
79.5
77.4 - 81.6
85.4
83.3 - 87.5
Household income
Less than $25,000
75.1
73.4 - 76.8
75.1
73.3 - 76.8
82.5
80.8 - 84.2
$25,000 to less than $60,000
81.9
80.2 - 83.6
80.0
78.1 - 82.0
85.7
83.9 - 87.6
$60,000 or more
82.5
79.0 - 86.1
82.7
78.8 - 86.5
86.7
83.1 - 90.2
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always kept them informed about when they would arrive at their home in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "always" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often did Extra-Mural staff keep you informed about when they would arrive at your home?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_APPIW_1

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