Citizens receiving home care services from the Extra-Mural Program [and receiving services from more than one person] who reported that they never received conflicting information from different staff in the last 2 months

Table

Unit %

Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
88.7
87.7 - 89.6
87.3
86.3 - 88.4
86.4
85.3 - 87.6
81.7
80.2 - 83.2
Health zones
Zone 1 - Moncton and South-East Area
89.0
87.1 - 91.0
88.5
86.5 - 90.5
86.8
84.4 - 89.2
79.8
76.7 - 82.9
Zone 2 - Fundy Shore and Saint John Area
89.4
87.4 - 91.3
88.5
86.3 - 90.6
90.3
88.1 - 92.5
83.6
80.8 - 86.4
Zone 3 - Fredericton and River Valley Area
90.9
89.1 - 92.7
89.8
87.8 - 91.8
86.2
83.6 - 88.8
84.6
81.5 - 87.7
Zone 4 - Madawaska and North-West Area
83.0
79.1 - 86.8
83.2
79.2 - 87.2
81.1
77.0 - 85.2
80.7
75.8 - 85.6
Zone 5 - Restigouche Area
90.0
85.7 - 94.3
83.9
78.0 - 89.8
91.2
87.2 - 95.3
79.5
73.0 - 86.0
Zone 6 - Bathurst and Acadian Peninsula Area
85.4
82.0 - 88.8
81.2
77.5 - 84.9
82.7
78.7 - 86.8
82.0
77.2 - 86.7
Zone 7 - Miramichi Area
87.6
83.0 - 92.1
88.0
83.4 - 92.6
84.0
79.1 - 89.0
75.4
68.7 - 82.2
Communities
Bathurst, Beresford, Petit-Rocher Area
82.9
77.3 - 88.5
88.0
82.1 - 93.9
84.2
77.4 - 91.0
76.7
68.2 - 85.2
Bouctouche, Richibucto, Saint-Antoine Area
93.1
89.1 - 97.1
86.9
80.9 - 92.8
83.0
75.7 - 90.3
82.9
74.9 - 90.8
Campbellton, Atholville, Tide Head Area
89.2
83.0 - 95.4
85.4
77.7 - 93.1
92.1
86.3 - 97.9
83.8
76.3 - 91.4
Caraquet, Paquetville, Bertrand Area
82.0
73.4 - 90.6
88.2
81.7 - 94.7
82.5
73.1 - 91.9
85.3
75.4 - 95.1
Dalhousie, Balmoral, Belledune Area
90.8
84.7 - 96.9
82.3
73.0 - 91.5
90.5
84.7 - 96.3
72.2
60.1 - 84.3
Dieppe and Memramcook
86.2
79.4 - 93.1
92.5
87.1 - 97.9
92.1
86.1 - 98.1
82.7
72.3 - 93.0
Douglas, Saint Marys, Doaktown Area
89.8
80.4 - 99.2
93.3
86.6 - 100.0
S
S
Edmundston, Rivière-Verte, Lac Baker Area
86.2
81.5 - 91.0
84.9
80.0 - 89.9
81.6
75.9 - 87.3
79.3
72.4 - 86.3
Florenceville-Bristol, Woodstock, Wakefield Area
91.3
87.8 - 94.8
92.0
88.4 - 95.7
88.7
84.2 - 93.3
89.2
84.0 - 94.3
Fredericton
91.7
88.4 - 94.9
85.1
80.5 - 89.7
85.8
80.6 - 91.1
86.1
79.9 - 92.3
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
82.6
75.8 - 89.4
81.6
73.7 - 89.6
84.0
77.8 - 90.2
78.5
70.2 - 86.9
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
92.2
84.4 - 100.0
90.1
82.0 - 98.2
87.5
78.2 - 96.8
S
Miramichi, Rogersville, Blackville Area
90.5
86.1 - 95.0
91.7
87.5 - 95.8
85.5
80.3 - 90.6
74.7
67.4 - 82.0
Moncton
89.8
86.6 - 92.9
90.6
87.4 - 93.8
87.6
83.5 - 91.7
76.7
71.3 - 82.0
Nackawic, McAdam, Canterbury Area
90.8
83.5 - 98.1
88.3
80.4 - 96.3
93.4
86.6 - 100.0
79.7
68.0 - 91.3
Neguac, Alnwick, Esgenoopetitj Area
S
S
S
S
New Maryland, Kingsclear, Lincoln Area
89.6
83.7 - 95.5
90.4
83.6 - 97.3
75.7
65.0 - 86.3
S
Oromocto, Gagetown, Fredericton Junction Area
88.0
81.2 - 94.8
95.2
89.8 - 100.0
85.4
75.0 - 95.8
S
Perth-Andover, Plaster Rock, Tobique Area
91.4
85.6 - 97.3
92.4
86.6 - 98.2
81.8
72.6 - 90.9
79.7
68.5 - 90.8
Quispamsis, Rothesay, Hampton Area
85.4
80.3 - 90.6
86.5
80.4 - 92.5
80.0
70.8 - 89.2
76.1
66.8 - 85.4
Riverview and Coverdale
86.5
80.7 - 92.4
82.7
75.3 - 90.0
80.8
72.1 - 89.6
88.0
80.6 - 95.4
Sackville, Dorchester, Port Elgin Area
90.3
83.8 - 96.8
94.6
89.4 - 99.9
90.9
83.6 - 98.3
88.8
78.8 - 98.7
Saint John, Simonds and Musquash
90.7
87.5 - 93.8
86.3
82.2 - 90.3
87.1
82.8 - 91.3
77.8
72.8 - 82.9
Salisbury and Petitcodiac
82.3
70.2 - 94.3
S
S
S
Shediac, Beaubassin East and Cap-Pelé
87.4
81.3 - 93.5
83.8
78.4 - 89.3
89.3
84.2 - 94.4
76.3
67.8 - 84.9
Shippagan, Lamèque, Inkerman Area
86.1
77.9 - 94.3
82.6
73.8 - 91.4
77.7
68.9 - 86.5
S
St. George, Grand Manan, Blacks Harbour Area
93.9
90.1 - 97.7
93.7
89.1 - 98.3
94.9
90.8 - 99.1
95.7
91.7 - 99.8
St. Stephen, Saint Andrews, Campobello Island Area
89.0
84.4 - 93.7
93.2
89.5 - 96.9
95.8
92.2 - 99.3
86.5
79.5 - 93.5
Sussex, Norton, Sussex Corner Area
86.0
79.6 - 92.3
85.3
78.1 - 92.4
93.0
88.4 - 97.7
88.3
81.7 - 94.9
Tracadie and Saint-Isidore
92.1
86.2 - 98.0
69.2
61.5 - 76.8
87.2
79.0 - 95.4
83.2
73.3 - 93.2
Age
18-64
86.5
84.0 - 89.0
84.9
82.4 - 87.4
84.9
82.4 - 87.4
78.3
75.5 - 81.0
65 and over
89.3
88.3 - 90.3
88.2
87.1 - 89.4
87.4
86.1 - 88.7
83.5
81.7 - 85.3
Gender
Woman/Girl
88.3
86.9 - 89.6
87.1
85.7 - 88.6
85.3
83.7 - 86.9
82.5
80.6 - 84.4
Man/Boy
89.2
87.8 - 90.6
87.6
86.0 - 89.2
88.0
86.3 - 89.7
80.5
78.1 - 82.9
Language
Preferred language of service: English
89.8
88.7 - 90.8
89.3
88.1 - 90.4
88.0
86.6 - 89.3
81.8
80.0 - 83.5
Preferred language of service: French
85.2
82.8 - 87.6
79.8
77.1 - 82.5
82.3
79.6 - 85.0
81.4
78.3 - 84.4
Indigenous identity
Indigenous
81.3
71.4 - 91.3
81.9
71.9 - 91.9
77.2
67.2 - 87.3
67.5
57.3 - 77.7
Non-Indigenous
89.8
88.8 - 90.7
87.7
86.6 - 88.8
87.2
86.0 - 88.4
82.4
80.9 - 83.8
Education level
High school or less
87.4
86.1 - 88.7
86.5
85.1 - 87.9
85.1
83.6 - 86.6
80.3
78.4 - 82.2
Postsecondary
91.1
89.6 - 92.6
90.2
88.5 - 91.9
90.0
88.0 - 91.9
86.2
83.7 - 88.7
Household income
Less than $25,000
86.0
84.0 - 87.9
84.0
82.0 - 85.9
84.0
81.9 - 86.0
77.5
75.0 - 79.9
$25,000 to less than $60,000
91.8
90.2 - 93.3
90.8
89.1 - 92.4
88.1
86.0 - 90.1
85.0
82.7 - 87.4
$60,000 or more
93.5
91.1 - 95.9
92.5
89.5 - 95.5
92.8
89.5 - 96.1
84.7
80.4 - 89.1
n/a = Not applicable / not available
S = Data was suppressed due to low respondent counts

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and receiving services from more than one person] who reported that they never received conflicting information from different staff in the last 2 months.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is based on respondents who receive services from more than one person . This indicator is calculated by dividing the number of respondents who answered "never" by the number of respondents who answered "never, sometimes, usually or always" to the question: In the last 2 months, how often have you received conflicting or different information from different Extra-Mural staff?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_CRD02_1