Citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they received the help or advice they needed within a few hours of contacting the office

Table

Unit %

Year 2018 Year 2015 Year 2012
Province
New Brunswick
69.4
67.7 - n/a
71.3
69.5 - 73.2
69.9
67.8 - 72.0
Health zones
Zone 1 - Moncton and South-East Area
69.0
65.1 - n/a
66.8
62.7 - 70.9
71.1
66.7 - 75.4
Zone 2 - Fundy Shore and Saint John Area
74.4
70.8 - n/a
74.1
70.2 - 78.0
75.2
71.1 - 79.3
Zone 3 - Fredericton and River Valley Area
72.8
69.0 - n/a
78.0
74.2 - 81.9
74.6
69.9 - 79.2
Zone 4 - Madawaska and North-West Area
67.7
62.5 - n/a
65.1
59.3 - 70.9
68.0
61.5 - 74.6
Zone 5 - Restigouche Area
56.9
47.9 - n/a
61.1
52.5 - 69.6
65.6
55.5 - 75.6
Zone 6 - Bathurst and Acadian Peninsula Area
59.8
54.7 - n/a
69.2
63.7 - 74.7
57.3
50.3 - 64.2
Zone 7 - Miramichi Area
74.6
67.7 - n/a
81.2
75.2 - 87.2
62.2
53.8 - 70.6
Communities
Bathurst, Beresford, Petit-Rocher Area
59.8
49.4 - n/a
62.6
51.2 - 73.9
58.4
46.7 - 70.1
Bouctouche, Richibucto, Saint-Antoine Area
65.7
53.5 - n/a
75.4
64.3 - 86.4
69.4
57.6 - 81.2
Campbellton, Atholville, Tide Head Area
70.3
58.9 - n/a
56.8
42.9 - 70.8
75.0
61.9 - 88.2
Caraquet, Paquetville, Bertrand Area
68.1
57.8 - n/a
69.2
55.6 - 82.8
S
Dalhousie, Balmoral, Belledune Area
43.4
30.0 - n/a
64.0
52.9 - 75.0
55.5
40.1 - 70.9
Dieppe and Memramcook
S
82.0
71.1 - 93.0
S
Douglas, Saint Marys, Doaktown Area
S
S
S
Edmundston, Rivière-Verte, Lac Baker Area
60.9
53.4 - n/a
62.8
54.4 - 71.2
65.7
56.3 - 75.1
Florenceville-Bristol, Woodstock, Wakefield Area
79.4
72.4 - n/a
77.5
70.3 - 84.8
85.2
78.0 - 92.3
Fredericton
69.0
61.0 - n/a
77.0
68.9 - 85.1
68.6
57.8 - 79.4
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
73.8
64.4 - n/a
67.8
58.9 - 76.7
68.8
58.3 - 79.4
Hillsborough, Riverside-Albert, Alma Area
S
S
S
Kedgwick, Saint-Quentin and Grimmer
75.0
63.0 - n/a
S
S
Minto, Chipman, Cambridge-Narrows Area
S
S
S
Miramichi, Rogersville, Blackville Area
71.8
64.2 - n/a
82.4
76.1 - 88.8
57.2
47.6 - 66.7
Moncton
67.7
61.2 - n/a
54.4
46.6 - 62.1
72.2
64.9 - 79.5
Nackawic, McAdam, Canterbury Area
S
S
S
Neguac, Alnwick, Esgenoopetitj Area
S
S
S
New Maryland, Kingsclear, Lincoln Area
75.4
63.5 - n/a
84.4
74.3 - 94.5
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
66.4
53.3 - n/a
S
S
Quispamsis, Rothesay, Hampton Area
72.8
63.0 - n/a
80.2
67.6 - 92.8
78.9
67.6 - 90.2
Riverview and Coverdale
77.8
66.8 - n/a
61.7
47.8 - 75.6
78.7
66.5 - 91.0
Sackville, Dorchester, Port Elgin Area
S
S
S
Saint John, Simonds and Musquash
66.5
59.7 - n/a
63.7
56.5 - 70.9
72.2
65.4 - 79.0
Salisbury and Petitcodiac
S
S
S
Shediac, Beaubassin East and Cap-Pelé
61.9
52.3 - n/a
70.2
61.1 - 79.3
66.1
54.0 - 78.2
Shippagan, Lamèque, Inkerman Area
51.5
39.0 - n/a
76.2
66.6 - 85.8
S
St. George, Grand Manan, Blacks Harbour Area
77.9
68.7 - n/a
75.2
64.7 - 85.8
69.1
58.1 - 80.0
St. Stephen, Saint Andrews, Campobello Island Area
83.1
75.9 - n/a
83.1
75.4 - 90.8
79.5
68.6 - 90.4
Sussex, Norton, Sussex Corner Area
82.3
73.5 - n/a
81.6
72.8 - 90.5
79.7
69.5 - 89.9
Tracadie and Saint-Isidore
59.3
50.3 - n/a
68.1
56.9 - 79.2
62.1
49.2 - 75.0
Age
18-64
69.8
66.2 - n/a
73.7
70.2 - 77.2
70.3
66.9 - 73.8
65 and over
69.3
67.3 - n/a
71.4
69.2 - 73.6
71.1
68.3 - 73.8
Gender
Female
68.1
65.8 - n/a
71.7
69.3 - 74.1
68.9
66.1 - 71.7
Male
71.2
68.5 - n/a
70.9
68.0 - 73.8
71.4
68.2 - 74.6
Language
Preferred language of service: English
72.8
70.7 - n/a
73.0
70.8 - 75.3
73.0
70.5 - 75.4
Preferred language of service: French
63.2
59.6 - n/a
66.7
62.9 - 70.5
62.5
58.2 - 66.8
Indigenous identity
Indigenous
68.8
55.4 - n/a
85.3
74.2 - 96.5
64.6
51.7 - 77.5
Non-Indigenous
69.4
67.5 - n/a
71.3
69.3 - 73.2
70.3
68.1 - 72.4
Education level
High school or less
68.4
66.1 - n/a
70.0
67.7 - 72.3
70.0
67.4 - 72.6
Postsecondary
72.6
69.5 - n/a
75.1
71.7 - 78.6
72.9
69.0 - 76.8
Household income
Less than $25,000
64.8
61.8 - n/a
65.7
62.6 - 68.9
69.1
65.9 - 72.4
$25,000 to less than $60,000
72.7
69.4 - n/a
75.1
71.8 - 78.5
69.7
66.0 - 73.4
$60,000 or more
79.7
73.9 - n/a
76.0
69.1 - 82.9
72.9
66.2 - 79.7
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they received the help or advice they needed within a few hours of contacting the office.

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is based on respondents who contacted the Extra-Mural Program office in the last 2 months. This indicator is calculated by dividing the number of respondents who answered "within a few hours" by the number of respondents who answered "within a few hours, same day (but longer than a few hours), 1 to 5 days or 6 to 14 days" to the question: When you contacted this program’s office, how long did it take for you to get the help or advice you needed?

Notes

The 2021 edition of the Home Care Survey was conducted during the COVID-19 pandemic. While the pandemic did not influence the survey’s response rate, users are advised to use the survey data with caution, especially when creating estimates for small sub-populations or when comparing it to other editions of the survey.

Unit

%

NBHC code

XM_OFF03_1

Charts

Maps