Citizens receiving home care services from home support workers who gave a favourable rating of 8, 9 or 10 for the services they received from the staff in the last 2 months [scale 0-10]

Table

Unit %

Year 2024 Year 2021 Year 2018 Year 2015 Year 2012
Province
New Brunswick
88.7
87.8 - 89.6
87.9
86.9 - 88.9
87.0
85.9 - 88.0
88.7
87.7 - 89.8
87.9
86.6 - 89.1
Health zones
Zone 1 - Moncton and South-East Area
88.9
86.9 - 90.9
88.0
85.7 - 90.3
85.0
82.5 - 87.5
85.4
82.8 - 88.1
86.2
83.3 - 89.1
Zone 2 - Fundy Shore and Saint John Area
87.1
85.1 - 89.2
85.7
83.3 - 88.1
84.5
82.1 - 86.8
87.4
85.1 - 89.7
87.1
84.4 - 89.9
Zone 3 - Fredericton and River Valley Area
86.7
84.3 - 89.0
85.3
82.9 - 87.7
88.6
86.3 - 90.8
90.3
88.1 - 92.4
89.6
87.1 - 92.1
Zone 4 - Madawaska and North-West Area
86.1
82.9 - 89.3
86.7
83.4 - 90.1
88.9
85.7 - 92.2
85.2
81.5 - 88.9
77.5
72.4 - 82.5
Zone 5 - Restigouche Area
87.3
83.6 - 90.9
93.3
90.3 - 96.4
87.7
83.5 - 92.0
89.2
85.4 - 93.1
89.6
85.0 - 94.3
Zone 6 - Bathurst and Acadian Peninsula Area
92.3
90.6 - 94.1
90.6
88.1 - 93.0
87.3
84.6 - 90.0
93.6
91.4 - 95.8
93.9
91.2 - 96.5
Zone 7 - Miramichi Area
95.2
93.0 - 97.4
93.1
90.4 - 95.8
91.2
88.2 - 94.1
91.6
88.8 - 94.5
91.9
88.3 - 95.5
Communities
Bathurst, Beresford, Petit-Rocher Area
90.5
87.6 - 93.4
90.0
86.3 - 93.7
85.9
81.5 - 90.4
95.3
92.5 - 98.1
92.9
88.8 - 96.9
Bouctouche, Richibucto, Saint-Antoine Area
90.0
85.7 - 94.4
90.3
85.8 - 94.8
90.0
84.7 - 95.4
92.8
88.2 - 97.3
88.8
82.0 - 95.5
Campbellton, Atholville, Tide Head Area
79.9
72.8 - 87.0
88.8
82.8 - 94.8
85.9
79.1 - 92.7
87.1
80.5 - 93.8
89.7
82.6 - 96.8
Caraquet, Paquetville, Bertrand Area
94.3
91.0 - 97.6
84.8
77.4 - 92.2
93.4
88.0 - 98.9
92.9
87.3 - 98.6
92.6
85.3 - 99.8
Dalhousie, Balmoral, Belledune Area
92.8
89.5 - 96.1
96.6
93.6 - 99.5
89.1
83.7 - 94.6
90.7
86.0 - 95.5
89.6
83.3 - 95.9
Dieppe and Memramcook
S
82.5
72.6 - 92.5
78.2
67.9 - 88.6
74.9
63.2 - 86.6
S
Douglas, Saint Marys, Doaktown Area
S
88.7
82.6 - 94.8
90.7
85.0 - 96.4
95.1
90.7 - 99.5
85.9
77.9 - 93.8
Edmundston, Rivière-Verte, Lac Baker Area
86.8
82.6 - 90.9
89.0
84.6 - 93.4
86.6
81.9 - 91.2
83.2
77.8 - 88.6
78.5
71.9 - 85.2
Florenceville-Bristol, Woodstock, Wakefield Area
91.7
87.3 - 96.1
87.5
82.5 - 92.6
90.9
86.5 - 95.3
90.3
85.9 - 94.7
88.8
83.2 - 94.5
Fredericton
76.7
71.2 - 82.2
80.5
75.3 - 85.7
83.3
77.8 - 88.8
84.7
78.6 - 90.7
86.4
79.9 - 92.8
Grand Bay-Westfield, Westfield, Greenwich Area
S
S
S
S
S
Grand Falls, Saint-Léonard, Drummond Area
82.0
75.5 - 88.4
85.0
79.4 - 90.7
91.5
86.7 - 96.4
87.2
81.7 - 92.8
77.1
68.6 - 85.5
Hillsborough, Riverside-Albert, Alma Area
S
S
S
S
S
Kedgwick, Saint-Quentin and Grimmer
S
S
S
S
S
Minto, Chipman, Cambridge-Narrows Area
S
90.2
83.8 - 96.6
92.1
85.7 - 98.4
93.0
86.8 - 99.2
95.3
89.7 - 100.0
Miramichi, Rogersville, Blackville Area
96.3
93.8 - 98.7
93.8
90.9 - 96.7
89.3
85.7 - 92.9
89.6
85.8 - 93.5
91.9
87.6 - 96.3
Moncton
88.2
84.7 - 91.8
88.7
85.0 - 92.4
82.4
77.9 - 86.9
85.1
80.6 - 89.5
81.3
75.8 - 86.7
Nackawic, McAdam, Canterbury Area
S
89.1
81.6 - 96.7
97.0
91.9 - 100.0
90.3
82.8 - 97.8
88.9
80.1 - 97.7
Neguac, Alnwick, Esgenoopetitj Area
S
90.3
83.8 - 96.7
100.0
100.0 - 100.0
95.7
92.0 - 99.3
91.9
85.3 - 98.5
New Maryland, Kingsclear, Lincoln Area
S
S
S
S
S
Oromocto, Gagetown, Fredericton Junction Area
S
S
S
S
S
Perth-Andover, Plaster Rock, Tobique Area
S
86.5
79.4 - 93.6
89.0
83.4 - 94.6
93.0
88.4 - 97.6
90.3
83.9 - 96.7
Quispamsis, Rothesay, Hampton Area
88.2
82.7 - 93.7
88.8
82.4 - 95.2
88.3
82.2 - 94.4
84.6
77.2 - 92.0
80.0
70.4 - 89.6
Riverview and Coverdale
S
77.0
68.4 - 85.6
87.1
78.9 - 95.4
78.8
67.3 - 90.3
91.6
83.7 - 99.5
Sackville, Dorchester, Port Elgin Area
S
S
S
S
S
Saint John, Simonds and Musquash
84.7
81.5 - 87.9
81.7
77.8 - 85.7
82.0
78.3 - 85.8
84.7
81.1 - 88.4
84.3
79.6 - 88.9
Salisbury and Petitcodiac
S
S
81.7
69.5 - 93.9
S
S
Shediac, Beaubassin East and Cap-Pelé
91.5
87.1 - 95.8
87.8
80.9 - 94.8
87.6
82.3 - 93.0
88.2
81.5 - 94.8
87.9
80.0 - 95.8
Shippagan, Lamèque, Inkerman Area
92.7
88.2 - 97.3
96.4
92.2 - 100.0
92.4
86.8 - 97.9
98.7
96.4 - 100.0
97.4
93.0 - 100.0
St. George, Grand Manan, Blacks Harbour Area
S
88.2
80.7 - 95.7
85.2
77.5 - 93.0
92.9
86.3 - 99.5
94.1
88.3 - 99.9
St. Stephen, Saint Andrews, Campobello Island Area
90.6
85.4 - 95.8
84.9
77.7 - 92.2
83.7
76.4 - 91.0
85.5
77.5 - 93.4
92.5
85.6 - 99.3
Sussex, Norton, Sussex Corner Area
93.6
90.6 - 96.6
93.0
88.9 - 97.1
86.9
81.8 - 92.1
93.2
89.3 - 97.1
88.8
82.6 - 95.0
Tracadie and Saint-Isidore
93.9
90.7 - 97.1
91.4
86.5 - 96.4
83.7
78.0 - 89.3
84.0
75.9 - 92.1
94.6
87.8 - 100.0
Age
18-64
85.8
83.4 - 88.1
86.3
84.0 - 88.6
84.9
82.7 - 87.1
84.7
82.5 - 86.9
85.4
83.0 - 87.9
65 and over
89.4
88.5 - 90.4
88.5
87.4 - 89.6
87.9
86.8 - 89.1
90.8
89.7 - 91.9
89.5
88.1 - 90.9
Gender
Female
88.9
87.9 - 90.0
87.6
86.4 - 88.8
86.5
85.2 - 87.8
88.0
86.7 - 89.2
87.3
85.8 - 88.8
Male
88.8
87.1 - 90.6
88.4
86.5 - 90.2
88.0
86.2 - 89.8
90.4
88.6 - 92.2
89.4
87.2 - 91.7
2SLGBTQIA+ status
2SLGBTQIA+
S
n/a
n/a
n/a
n/a
Language
Most comfortable in English
88.1
86.9 - 89.3
n/a
n/a
n/a
n/a
Most comfortable in French
90.9
89.3 - 92.4
n/a
n/a
n/a
n/a
Comfortable in both English and French
88.7
85.3 - 92.1
n/a
n/a
n/a
n/a
Indigenous identity
Indigenous
S
88.7
80.1 - 97.2
86.3
76.7 - 95.8
81.5
71.1 - 92.0
91.0
85.2 - 96.8
Immigrant
Immigrants
92.3
87.4 - 97.1
n/a
n/a
n/a
n/a
Education level
High school or less
89.4
88.3 - 90.5
88.3
87.1 - 89.5
88.0
86.8 - 89.2
89.0
87.8 - 90.1
88.5
87.1 - 89.9
Postsecondary
86.7
84.7 - 88.8
86.0
83.7 - 88.4
83.3
80.6 - 86.0
86.0
83.0 - 89.0
86.3
83.3 - 89.3
Disability or special need
Disability or special need
84.7
82.4 - 87.0
n/a
n/a
n/a
n/a
Household income
Less than $30,000
88.6
87.5 - 89.6
n/a
n/a
n/a
n/a
$30,000 to less than $60,000
88.3
85.1 - 91.5
n/a
n/a
n/a
n/a
$60,000 or more
S
n/a
n/a
n/a
n/a
Racialized groups
Racialized groups
S
n/a
n/a
n/a
n/a
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size

About

This indicator is the percentage of citizens receiving home care services from home support workers who gave a favourable rating of 8, 9 or 10 for the services they received from the staff in the last 2 months [scale 0-10].

Source

New Brunswick Health Council, Home Care Survey

Calculations

This indicator is calculated by dividing the number of respondents who answered "8, 9, 10" by the number of respondents who answered "0 to 10" to the question: Using any number from 0 to 10, where 0 is the worst home care possible and 10 is the best home care possible, what number would you use to rate the services you have received from home support workers in the last 2 months?

Unit

%

Interpretation

Higher is better

NBHC code

HS_SAT01_1

Charts

Maps