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This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the services received helped them stay at home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the duration of services or the number of hours available in the last 12 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the types of services available in the last 12 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had a problem getting the information they needed about their services.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had problems with their services in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who would definitely recommend this program to their family or friends if they needed home care services.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that more could have been done to help them stay at home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that their family doctor or nurse practitioner seemed informed and up-to-date about their home care services.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving services, someone from the program talked with them about how to set up their home so they

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who gave a favourable rating of 8, 9 or 10 for services received from staff in the last 2 months [scale 0-10].