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This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the types of services available.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had a problem getting the information they needed about their services.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had problems with their services in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who would definitely recommend this program to family or friends if they needed home care services.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that more could be done with respect to extra-mural services to help them stay at home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that their family doctor or nurse practitioner seemed informed about the services they received at home.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that someone from the program talked with them about how to set up their home so they can move around safely.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who give a favourable rating of 8, 9 or 10 for services received from staff in the last 2 months (scale 0 to 10).

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who are very satisfied with the number of times they received their services in the last 2 months.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had problems with the staff in the last 2 months.