Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they needed services in the last 2 months but there were limits, reductions or cancelled visits due to the COVID-19 pandemic.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff definitely took their health and safety seriously in the last 2 months (services received during the COVID-19 pandemic…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always washed their hands before providing person-to-person care in the last 2 months (services received during the…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always maintained 6 feet (2 metres) separation distance from others when possible in the last 2 months (services…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always wore a mask in the last 2 months (services received during the COVID-19 pandemic).
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always treated them with courtesy and respect in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always listened carefully to them in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always explained things in a way that was easy to understand in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always treated them as gently as possible in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they have been diagnosed or treated for a stroke.