Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who strongly agree that the staff kept them well-informed about their progress.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that someone from the program told them what type of services they would be getting.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who strongly agree that their family caregiver received information that they wanted from the program when they needed it.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff always kept them informed about when they would arrive at their home in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving extra-mural services, the staff allowed them to set their goals and priorities.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who strongly agree that the staff discussed with them about the type of information that could be shared with family or friends.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that the staff gave information to their family or friends that they did not agree for them to have.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that there was a time in the last 12 months when the staff did not take their spiritual or cultural values into account.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who strongly agree that the staff gave them the information they needed to take care of themselves.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who are in the age group: 65 or more.