Indicator
This indicator is the percentage of acute care patients who reported that doctors always listened to them carefully.
Indicator
This indicator is the percentage of acute care patients who reported that doctors always treated them with courtesy and respect.
Indicator
This indicator is the percentage of acute care patients who reported that they always benefited from an internal coordination of care.
Indicator
This indicator is the percentage of acute care patients who reported that tests and procedures were always done when they were told that they would be done.
Indicator
This indicator is the percentage of acute care patients who reported that doctors, nurses and other hospital staff always seemed informed and up-to-date about their care.
Indicator
This indicator is the percentage of acute care patients who reported that they felt there was always good communication about their care between doctors, nurses and other hospital staff.
Indicator
This indicator is the percentage of acute care patients who reported that they always received explanations about new medications.
Indicator
This indicator is the percentage of acute care patients who reported that the hospital staff always described possible side effects of their new medication in a way they could understand.
Indicator
This indicator is the percentage of acute care patients who reported that the hospital staff always told them what their new medication was for.
Indicator
This indicator is the percentage of acute care patients who reported that they were always involved in decision making and treatment options (themselves and their family or friends).