Indicator
This indicator is the percentage of acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 where 0 is very poor experience and 10 is very good experience.
Indicator
This indicator is the percentage of acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 when asked if they felt helped by their hospital stay, where 0 is not helped at all and 10 is helped completely.
Indicator
This indicator is the percentage of acute care patients who reported that they would definitely recommend this hospital to their family and friends.
Indicator
This indicator is the percentage of acute care patients who gave an overall hospital rating of 8, 9 or 10 on a scale of 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible.
Indicator
This indicator is the percentage of acute care patients who reported that hospital staff always checked their identification band before giving them medication, treatments or tests.
Indicator
This indicator is the percentage of acute care patients who noticed that hospital staff always washed their hands before caring for them.
Indicator
This indicator is the percentage of acute care patients who reported that a staff member talked to them about patient safety.
Indicator
This indicator is the percentage of acute care patients who reported that they needed to have a family member or a friend stay with them during their hospital stay to feel safe.
Indicator
This indicator is the percentage of acute care patients who reported that this hospital definitely took their safety seriously.
Indicator
This indicator is a composite percentage score, based on 2 individual questions in the survey, that represents to what extent hospital staff responded quickly to the needs of acute care patients.