Citizens who reported that they had trouble finding their way around the health care system in the last 12 months
Citizens who strongly agree that their health largely depends on how well they take care of themselves
Citizens who reported that verbal information about a medical condition or a prescription is always or usually easy to understand
[DISCONTINUED] Citizens with a family doctor who reported that their family doctor always helps them coordinate the care from other health care providers and places
Citizens [with a family doctor and who were a patient overnight in a hospital in the last 12 months and who saw their family doctor afterwards] who reported that their family doctor seemed informed about the care they needed after their hospital stay
Citizens [with a nurse practitioner and who were a patient overnight in a hospital in the last 12 months and who saw their nurse practitioner afterwards] who reported that their nurse practitioner seemed informed about the care they needed after their hos
[DISCONTINUED] Citizens with a nurse practitioner as their primary care provider who reported that their nurse practitioner always helps them coordinate the care from other health care providers and places
Citizens who have seen or talked to a dental professional, such as a dentist, a dental hygienist or a denturologist in the last 12 months
Citizens who believe they were harmed because of a medical error or mistake [excluding hospital stays] as a result of health care services they received in the last 12 months
