Acute care patients who reported that the visiting hours for family or friends always met their needs
Acute care patients who strongly agreed that the hospital staff took their cultural values into account
Acute care patients who reported that they were always involved in decision making and treatment options (themselves and their family or friends)
Acute care patients who reported that the hospital staff always told them what their new medication was for
Acute care patients who reported that the hospital staff always described possible side effects of their new medication in a way they could understand
Acute care patients who reported that they felt there was always good communication about their care between doctors, nurses and other hospital staff
Acute care patients who reported that doctors, nurses and other hospital staff always seemed informed and up-to-date about their care
Acute care patients who reported that tests and procedures were always done when they were told that they would be done
