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This indicator is the percentage of citizens receiving home care services from a home support worker who would definitely recommend their home support worker or agency to family or friends if they needed home care services.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that these services were scheduled at a time that was convenient for them in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that more could be done with respect to home support services to help them stay at home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that the cost for home support services was too high.

This indicator is the percentage of citizens receiving home care services from a home support worker who give a favourable rating of 8, 9 or 10 for services received from their home support worker in the last 2 months (scale 0 to 10).

This indicator is the percentage of citizens receiving home care services from a home support worker who are very satisfied with the number of times they received their services in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: bathing.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: help with errands such as shopping, banking or doctor's appointment.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: feeding or nutrition care.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they received the following services in the last 2 months: grooming or dressing.