Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who are very confident in controlling and managing their health condition.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about the side-effects of their new prescription…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about when to take their new prescription medications in…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [and taking new prescription medications] who reported that the staff talked with them about the purpose for taking their new prescription…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving services, someone from the program asked to see all the medications they were taking.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving services, someone from the program talked with them about all the medications they were taking.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [with a preference for services in French] who reported that they always received their services in the language (English or French) of their…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program [with a preference for services in English] who reported that they always received their services in the language (English or French) of their…
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they always received their services in the language (English or French) of their choice in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had a language problem with staff in the last 2 months.