This indicator is the percentage of acute care patients who reported that tests and procedures were always done when they were told that they would be done.
This indicator is the percentage of acute care patients who reported that doctors, nurses and other hospital staff always seemed informed and up-to-date about their care.
This indicator is the percentage of acute care patients who reported that they felt there was always good communication about their care between doctors, nurses and other hospital staff.
This indicator is the percentage of acute care patients who reported that the hospital staff always described possible side effects of their new medication in a way they could understand.