Citizens receiving home care services from the Extra-Mural Program [and contacted the EMP office in the last 2 months] who reported that they received the help or advice they needed within a few hours of contacting the office
Citizens receiving home care services from the Extra-Mural Program who reported that they know who to contact if they have a complaint about their services
Citizens receiving home care services from the Extra-Mural Program who reported that it was very easy to get information before they started receiving their services
Citizens receiving home care services from the Extra-Mural Program who reported that their services helped them stay at home in the last 2 months
Citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the duration of services or the number of hours available
Citizens receiving home care services from the Extra-Mural Program who reported that there were limits or reductions in the types of services available
Citizens receiving home care services from the Extra-Mural Program who reported that they had a problem getting the information they needed about their services
Citizens receiving home care services from the Extra-Mural Program who reported that they had problems with their services in the last 2 months
Citizens receiving home care services from the Extra-Mural Program who would definitely recommend this program to family or friends if they needed home care services
Citizens receiving home care services from the Extra-Mural Program who reported that more could be done with respect to Extra-Mural services to help them stay at home in the last 2 months
