Citizens who reported that they were somewhat or very satisfied with the health care services they received during their last virtual consultation
Citizens who reported that they were able to get an appointment with their primary care provider on the same day or the next day
Citizens who reported that they were able to get an appointment with their primary care provider within 5 days
[DISCONTINUED] Citizens who can consult professionals other than doctors or nurse practitioners at the same place as their primary care provider for their health problems
[DISCONTINUED] Citizens with a primary care provider who don't know if they can consult professionals other than doctors or nurse practitioners at the same place as their primary care provider for their health problems
Citizens with one or more chronic health conditions (among a list of 12 conditions) who reported that they are very confident in managing their health condition
Citizens who felt they needed to see or talk to a health professional about their mental or emotional health, or about the use of alcohol or drugs in the last 12 months but did not because of reasons other than those listed in the questionnaire
Citizens who felt they needed to see or talk to a health professional about their mental or emotional health, or about the use of alcohol or drugs in the last 12 months but did not because they thought that the problem would go away on its own
Citizens who reported that their primary care provider always spent enough time with them in the last 12 months
