Citizens who reported that their last virtual consultation was with their personal nurse practitioner
Citizens who most often go see an alternative practitioner when sick or in need of care from a health professional
Citizens who most often see their community pharmacist when sick or in need of care from a health professional
Citizens who most often go to some other place of care (not listed in the questionnaire) when sick or in need of care from a health professional
Citizens [having seen a specialist] who have seen a specialist for the first time in the last 12 months