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This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their spouse or partner helped them the most with their home care in the last 2 months [among those who receive help from a family

This indicator is the percentage of citizens receiving home care services from a home support worker who are very confident in controlling and managing their health condition.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it is very easy to call their home support worker or agency when they need help, information or advice.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it was very easy to fill out all the necessary paperwork before they started receiving services.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it was very easy or somewhat easy to fill out all the necessary paperwork before they started receiving services.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they know who to contact if they have a complaint about their services.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it was very easy to get information before they started receiving their services.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that it was very easy or somewhat easy to get information before they started receiving their services.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that their services helped them stay at home in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that there were limits or reductions in the duration of services or the number of hours available.