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This indicator is the percentage of acute care patients who gave an overall hospital rating of 8, 9 or 10 on a scale of 0 to 10, where 0 is the worst hospital possible and 10 is the best hospital possible.

This indicator is the percentage of acute care patients who reported that they would definitely recommend this hospital to their family and friends.

This indicator is the percentage of acute care patients who gave a rating of 8, 9 or 10 on a scale of 0 to 10 when asked if they felt helped by their hospital stay, where 0 is not helped at all and 10 is helped completely.

This indicator is the percentage of acute care patients who gave an overall rating of 8, 9 or 10 on a scale of 0 to 10 where 0 is very poor experience and 10 is very good experience overall.

This indicator is the percentage of acute care patients admitted without going through the emergency department who reported that they were completely informed about what was going to happen during the admission process.

This indicator is the percentage of acute care patients admitted without going through the emergency department who reported that the admission process was completely organized.

This indicator is the percentage of acute care patients who reported that they were completely informed about their condition and treatment while they were in the emergency department.

This indicator is the percentage of acute care patients admitted through the emergency department who reported that they were completely informed about what was going to happen during the admission process.

This indicator is the percentage of acute care patients admitted through the emergency department who reported that they waited too long to be admitted to a hospital bed.

This indicator is the percentage of acute care patients who reported that their transfer from the emergency room to a hospital bed was completely organized.