Table
Province
New Brunswick
Zone 1
Moncton and South-East Area
Zone 2
Fundy Shore and Saint John Area
Zone 3
Fredericton and River Valley Area
Zone 4
Madawaska and North-West Area
Zone 5
Restigouche Area
Zone 6
Bathurst and Acadian Peninsula Area
Zone 7
Miramichi Area
| Year 2023 | Year 2022 | Year 2023 | Year 2022 | Year 2023 | Year 2022 | Year 2023 | Year 2022 | Year 2023 | Year 2022 | Year 2023 | Year 2022 | Year 2023 | Year 2022 | Year 2023 | Year 2022 | ||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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|
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| Attachment | |||||||||||||||||||||||||||||||||||||||||||||||||
| Has a primary care provider (family doctor or nurse practitioner) % |
79.3
78.1 - 80.4
|
85.4
84.3 - 86.6
|
81.1
78.9 - 83.3
|
90.0
88.3 - 91.8
|
86.4
83.9 - 88.8
|
86.7
84.3 - 89.2
|
67.8
65.1 - 70.5
|
79.9
76.9 - 83.0
|
63.8
59.5 - 68.1
|
74.6
69.9 - 79.3
|
81.1
77.2 - 84.9
|
83.5
79.8 - 87.1
|
85.1
82.0 - 88.3
|
86.2
82.9 - 89.6
|
94.6
92.5 - 96.7
|
89.9
85.6 - 94.3
|
|||||||||||||||||||||||||||||||||
| Has a personal family doctor % |
76.0
74.8 - 77.2
|
82.2
80.9 - 83.4
|
79.2
76.9 - 81.5
|
87.6
85.7 - 89.4
|
84.9
82.4 - 87.5
|
85.4
82.9 - 87.9
|
62.2
59.4 - 65.0
|
75.5
72.2 - 78.7
|
58.7
54.3 - 63.1
|
70.0
65.1 - 75.0
|
67.4
63.0 - 71.8
|
69.2
63.9 - 74.5
|
81.9
78.6 - 85.2
|
83.3
79.9 - 86.8
|
94.1
92.0 - 96.2
|
86.9
82.4 - 91.4
|
|||||||||||||||||||||||||||||||||
| Has a personal nurse practitioner % |
3.6
3.1 - 4.0
|
3.6
3.0 - 4.1
|
2.3
1.6 - 3.0
|
2.8
1.9 - 3.6
|
1.8
1.1 - 2.5
|
2.0
1.2 - 2.8
|
5.8
4.5 - 7.1
|
4.7
3.2 - 6.3
|
5.5
3.6 - 7.5
|
4.6
2.1 - 7.1
|
13.7
10.6 - 16.9
|
14.4
10.1 - 18.7
|
3.2
1.9 - 4.5
|
2.9
1.8 - 4.1
|
1.3
0.4 - 2.1
|
3.1
1.5 - 4.6
|
|||||||||||||||||||||||||||||||||
| Registered with NB Health Link % |
8.7
7.9 - 9.5
|
n/a
|
7.0
5.6 - 8.5
|
n/a
|
5.5
3.9 - 7.1
|
n/a
|
14.8
12.8 - 16.8
|
n/a
|
14.9
11.6 - 18.2
|
n/a
|
7.7
5.4 - 10.0
|
n/a
|
7.9
5.6 - 10.2
|
n/a
|
1.1
0.3 - 1.9
|
n/a
|
|||||||||||||||||||||||||||||||||
| Accessibility | |||||||||||||||||||||||||||||||||||||||||||||||||
| Can get an appointment with their primary care provider within 5 days % |
31.4
29.5 - 33.3
|
34.0
31.8 - 36.3
|
29.6
26.1 - 33.1
|
28.8
25.1 - 32.6
|
33.5
29.3 - 37.6
|
37.9
33.4 - 42.4
|
27.5
23.5 - 31.6
|
33.0
27.3 - 38.7
|
29.2
21.6 - 36.8
|
39.0
29.3 - 48.8
|
24.4
17.3 - 31.5
|
17.0
10.6 - 23.3
|
42.4
36.2 - 48.6
|
36.9
30.9 - 43.0
|
30.3
24.7 - 35.9
|
45.1
37.1 - 53.0
|
|||||||||||||||||||||||||||||||||
| Can get an appointment with their family doctor within 5 days % |
31.5
29.6 - 33.5
|
34.1
31.9 - 36.4
|
29.4
25.8 - 33.0
|
29.4
25.6 - 33.2
|
33.7
29.5 - 37.9
|
38.4
33.8 - 43.0
|
28.6
24.3 - 32.9
|
32.5
26.6 - 38.3
|
26.6
18.9 - 34.3
|
37.8
28.1 - 47.6
|
23.9
16.0 - 31.8
|
15.2
8.8 - 21.6
|
41.9
35.5 - 48.2
|
36.3
30.2 - 42.5
|
31.0
25.3 - 36.8
|
44.7
36.6 - 52.8
|
|||||||||||||||||||||||||||||||||
| Use of other health care services because of unavailability of provider | |||||||||||||||||||||||||||||||||||||||||||||||||
| Used one or more other health care services in the last 12 months % |
69.1
67.8 - 70.5
|
n/a
|
71.3
68.8 - 73.8
|
n/a
|
67.7
64.7 - 70.8
|
n/a
|
68.5
65.4 - 71.6
|
n/a
|
67.5
62.3 - 72.7
|
n/a
|
67.7
62.9 - 72.5
|
n/a
|
65.9
61.7 - 70.2
|
n/a
|
73.3
69.3 - 77.4
|
n/a
|
|||||||||||||||||||||||||||||||||
| Pharmacist % |
38.1
36.7 - 39.5
|
n/a
|
35.6
32.9 - 38.3
|
n/a
|
37.0
33.8 - 40.1
|
n/a
|
42.4
39.1 - 45.7
|
n/a
|
39.1
33.7 - 44.5
|
n/a
|
37.8
33.1 - 42.5
|
n/a
|
37.9
33.6 - 42.1
|
n/a
|
40.8
36.3 - 45.3
|
n/a
|
|||||||||||||||||||||||||||||||||
| Hospital emergency department % |
29.2
27.8 - 30.6
|
n/a
|
25.2
22.8 - 27.7
|
n/a
|
29.7
26.7 - 32.7
|
n/a
|
31.8
28.6 - 34.9
|
n/a
|
32.4
27.3 - 37.5
|
n/a
|
31.7
27.1 - 36.4
|
n/a
|
29.6
25.4 - 33.7
|
n/a
|
33.9
29.5 - 38.4
|
n/a
|
|||||||||||||||||||||||||||||||||
| Allied health professional % |
23.3
22.0 - 24.6
|
n/a
|
25.8
23.3 - 28.3
|
n/a
|
18.1
15.6 - 20.6
|
n/a
|
24.0
21.1 - 26.9
|
n/a
|
24.1
19.4 - 28.8
|
n/a
|
27.1
22.6 - 31.5
|
n/a
|
25.8
21.8 - 29.8
|
n/a
|
22.0
18.1 - 26.0
|
n/a
|
|||||||||||||||||||||||||||||||||
| After-hours clinic or a walk-in clinic % |
23.2
21.9 - 24.5
|
n/a
|
30.7
28.1 - 33.3
|
n/a
|
21.5
18.8 - 24.3
|
n/a
|
13.3
11.0 - 15.7
|
n/a
|
15.7
11.5 - 19.8
|
n/a
|
20.5
16.4 - 24.6
|
n/a
|
23.5
19.7 - 27.3
|
n/a
|
30.3
26.0 - 34.6
|
n/a
|
|||||||||||||||||||||||||||||||||
| Specialist % |
22.9
21.7 - 24.2
|
n/a
|
23.9
21.5 - 26.2
|
n/a
|
23.6
20.7 - 26.4
|
n/a
|
19.2
16.6 - 21.8
|
n/a
|
17.6
13.4 - 21.9
|
n/a
|
25.5
21.3 - 29.7
|
n/a
|
25.6
21.7 - 29.5
|
n/a
|
25.7
21.5 - 29.8
|
n/a
|
|||||||||||||||||||||||||||||||||
| eVisitNB % |
17.2
16.0 - 18.4
|
n/a
|
17.8
15.5 - 20.1
|
n/a
|
14.9
12.4 - 17.4
|
n/a
|
21.5
18.6 - 24.4
|
n/a
|
13.5
9.6 - 17.4
|
n/a
|
18.8
14.8 - 22.7
|
n/a
|
13.0
10.1 - 16.0
|
n/a
|
18.6
14.9 - 22.3
|
n/a
|
|||||||||||||||||||||||||||||||||
| Tele-Care 811 % |
11.7
10.7 - 12.7
|
n/a
|
12.3
10.3 - 14.3
|
n/a
|
10.2
8.1 - 12.2
|
n/a
|
13.7
11.3 - 16.2
|
n/a
|
9.2
5.8 - 12.6
|
n/a
|
10.9
7.8 - 14.0
|
n/a
|
8.9
6.5 - 11.3
|
n/a
|
15.8
12.2 - 19.4
|
n/a
|
|||||||||||||||||||||||||||||||||
| Another service % |
9.4
8.5 - 10.2
|
n/a
|
10.1
8.4 - 11.8
|
n/a
|
8.6
6.9 - 10.3
|
n/a
|
8.8
6.9 - 10.6
|
n/a
|
10.7
7.3 - 14.0
|
n/a
|
10.2
7.4 - 12.9
|
n/a
|
9.1
6.3 - 11.8
|
n/a
|
9.9
6.8 - 13.1
|
n/a
|
|||||||||||||||||||||||||||||||||
| Barriers accessing care | |||||||||||||||||||||||||||||||||||||||||||||||||
| Services not available in area % |
30.1
28.9 - 31.4
|
24.3
22.9 - 25.6
|
29.2
26.7 - 31.7
|
22.3
20.1 - 24.5
|
26.0
23.1 - 28.8
|
19.6
16.8 - 22.3
|
36.4
33.6 - 39.2
|
30.8
27.2 - 34.4
|
27.7
23.8 - 31.7
|
26.9
22.2 - 31.6
|
34.9
30.5 - 39.3
|
34.5
28.0 - 40.9
|
28.1
24.3 - 31.8
|
21.9
18.4 - 25.5
|
29.9
25.7 - 34.1
|
22.3
17.5 - 27.0
|
|||||||||||||||||||||||||||||||||
| Trouble navigating the health system % |
18.8
17.7 - 19.9
|
21.7
20.3 - 23.1
|
17.6
15.5 - 19.7
|
22.3
20.0 - 24.7
|
15.8
13.2 - 18.4
|
18.3
15.6 - 21.1
|
28.4
25.7 - 31.1
|
26.3
22.7 - 29.9
|
16.8
13.4 - 20.2
|
19.0
14.9 - 23.2
|
22.0
18.0 - 26.0
|
24.2
18.1 - 30.2
|
11.1
8.5 - 13.7
|
19.7
16.1 - 23.4
|
11.5
8.5 - 14.5
|
17.4
12.9 - 21.9
|
|||||||||||||||||||||||||||||||||
| Had to travel over 100 kms/60 miles % |
16.5
15.5 - 17.4
|
15.1
14.0 - 16.2
|
9.5
8.0 - 11.1
|
8.8
7.2 - 10.3
|
14.7
12.4 - 16.9
|
9.4
7.6 - 11.1
|
18.2
16.0 - 20.4
|
20.6
17.4 - 23.8
|
21.7
18.1 - 25.3
|
20.0
16.0 - 24.0
|
27.7
23.7 - 31.7
|
32.3
26.2 - 38.4
|
26.1
22.5 - 29.8
|
20.3
16.9 - 23.7
|
23.9
20.3 - 27.5
|
24.7
20.2 - 29.3
|
|||||||||||||||||||||||||||||||||
| Chronic health conditions and management | |||||||||||||||||||||||||||||||||||||||||||||||||
| One (1) or more chronic health conditions % |
67.8
66.5 - 69.2
|
67.5
66.0 - 69.0
|
65.1
62.5 - 67.8
|
64.5
61.9 - 67.1
|
68.7
65.5 - 71.8
|
65.8
62.5 - 69.0
|
69.0
66.2 - 71.7
|
68.1
64.4 - 71.8
|
62.7
58.3 - 67.0
|
72.7
67.8 - 77.6
|
70.7
66.3 - 75.2
|
71.8
65.3 - 78.3
|
70.0
66.1 - 74.0
|
71.6
67.4 - 75.8
|
74.1
70.0 - 78.2
|
72.0
66.6 - 77.4
|
|||||||||||||||||||||||||||||||||
| Confidence in managing their health conditions, very confident % |
33.7
32.2 - 35.2
|
33.1
31.5 - 34.7
|
31.3
28.5 - 34.0
|
33.0
30.1 - 35.8
|
36.0
32.7 - 39.3
|
35.3
31.8 - 38.7
|
30.2
27.2 - 33.1
|
27.7
24.1 - 31.2
|
35.3
30.0 - 40.6
|
30.8
25.4 - 36.2
|
37.7
32.6 - 42.9
|
31.4
26.2 - 36.7
|
40.4
35.6 - 45.1
|
41.0
36.1 - 45.9
|
35.2
30.3 - 40.2
|
36.2
30.5 - 41.9
|
|||||||||||||||||||||||||||||||||
n/a = Not applicable / not available
S = Data suppressed due to confidentiality requirements and/or small sample size
About this Table
Content and description
Data on self-reported information regarding the accessibility and experiences in using health care services. Topics include attachment and accessibility to a primary care provider within 5 days, use of other health care services because the primary care provider is not available as well as main barriers to accessing health care services and management of chronic health conditions.
Why it is important
The results from the Primary Care Survey allows the NBHC to inform citizens and health system stakeholders about the quality of primary health care services from citizens’ perspectives. This information can be used to make future improvements to primary health care in the province.
Availability of the data
The information for this data table is available at different geographical levels as well as by demographic groups. More information is available on our Primary Care Survey page.
Note about demographic groups
In 2023, the NBHC undertook a review of the demographic questions in its surveys to more accurately report on the experience of citizens who identify with particular groups. As such, starting in 2024, all demographic groups (characteristics) have been adjusted to reflect this change. Data tables and indicator pages were adjusted to allow for trending where applicable.