Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they needed services in the last 2 months but there were limits, reductions or cancelled visits due to the COVID-19 pandemic.
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that home support workers definitely took their health and safety seriously in the last 2 months (services received during the COVID-19…
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that home support workers always washed their hands before providing person-to-person care in the last 2 months (services received…
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that home support workers always maintained 6 feet (2 metres) separation distance from others when possible in the last 2 months (…
Indicator
This indicator is the percentage of citizens receiving home care services from a home support worker who reported that home support workers always wore a mask in the last 2 months (services received during the COVID-19 pandemic).
Indicator
This indicator is the percentage of citizens receiving home care services from home support workers who reported that the staff always treated them with courtesy and respect in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from home support workers who reported that the staff always listened carefully to them in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from home support workers who reported that the staff always explained things in a way that was easy to understand in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from home support workers who reported that the staff always treated them as gently as possible in the last 2 months.
Indicator
This indicator is the percentage of citizens receiving home care services from home support workers who reported that they have been diagnosed or treated for a stroke.