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This indicator is the percentage of acute care patients who reported that when they left the hospital, they had a completely better understanding of their condition than when they entered the hospital.

This indicator is the percentage of acute care patients who reported that they were completely informed about what to do if they were worried about their condition or treatment after they left the hospital.

This indicator is the percentage of acute care patients who reported that they had a completely clear understanding about all of their prescribed medications before leaving the hospital.

This indicator is the percentage of acute care patients who reported that they received key information from hospital staff when leaving the hospital.

This indicator is the percentage of acute care patients who reported that they received information in writing about what symptoms or health problems to look out for after leaving the hospital.

This indicator is the percentage of acute care patients who reported that doctors, nurses or other hospital staff talked with them about whether they would have the help they needed after leaving the hospital.

This indicator is the percentage of acute care patients who reported that they always had a good communication with nurses.

This indicator is the percentage of acute care patients who reported that nurses always explained things in a way they could understand.

This indicator is the percentage of acute care patients who reported that nurses always listened to them carefully.

This indicator is the percentage of acute care patients who reported that nurses always treated them with courtesy and respect.