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Indicator
[DISCONTINUED] Citizens who used English during their last consultation with their primary care provider
This indicator is the percentage of citizens who used English during their last consultation with their primary care provider.
Indicator
Citizens who do not know if their primary care provider is part of a group practice
This indicator is the percentage of citizens who do not know if their primary care provider is part of a group practice.
Indicator
Citizens whose primary care provider is part of a group practice
This indicator is the percentage of citizens whose primary care provider is part of a group practice.
Indicator
Citizens who reported that their primary care provider is located in the same city or town as them
This indicator is the percentage of citizens who reported that their primary care provider is located in the same city or town as them.
Indicator
Citizens who reported experiencing difficulties accessing a computer, tablet or smartphone for virtual care consultations, (for example not owning one, or don’t know how to use it) in the last 12 months
This indicator is the percentage of citizens who reported experiencing difficulties accessing a computer, tablet or smartphone for virtual care consultations, (for example not owning one, or don’t know how to use it) in the last 12 months.
Indicator
Citizens who reported that they had difficulty accessing high-speed internet for virtual care consultations in the last 12 months
This indicator is the percentage of citizens who reported that they had difficulty accessing high-speed internet for virtual care consultations in the last 12 months.
Indicator
Citizens who reported that their primary care provider always spent enough time with them in the last 12 months
This indicator is the percentage of citizens who reported that their primary care provider always spent enough time with them in the last 12 months.
Indicator
Acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 where 0 is very poor experience and 10 is very good experience
This indicator is the percentage of acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 where 0 is very poor experience and 10 is very good experience.
Indicator
Acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 when asked if they felt helped by their hospital stay, where 0 is not helped at all and 10 is helped completely
This indicator is the percentage of acute care patients who answered 8, 9 or 10 on a scale of 0 to 10 when asked if they felt helped by their hospital stay, where 0 is not helped at all and 10 is helped completely.
Indicator
Acute care patients who reported that they would definitely recommend this hospital to their family and friends
This indicator is the percentage of acute care patients who reported that they would definitely recommend this hospital to their family and friends.

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