Indicator
This indicator is the percentage of acute care patients who reported that doctors, nurses and other hospital staff always seemed informed and up-to-date about their care.
Indicator
This indicator is the percentage of acute care patients who reported that they felt there was always good communication about their care between doctors, nurses and other hospital staff.
Indicator
This indicator is the percentage of acute care patients who reported that they always received explanations about new medications.
Indicator
This indicator is the percentage of acute care patients who reported that the hospital staff always described possible side effects of their new medication in a way they could understand.
Indicator
This indicator is the percentage of acute care patients who reported that the hospital staff always told them what their new medication was for.
Indicator
This indicator is the percentage of acute care patients who reported that they were always involved in decision making and treatment options (themselves and their family or friends).
Indicator
This indicator is the percentage of acute care patients who strongly agreed that the hospital staff took their cultural values into account.
Indicator
This indicator is the percentage of acute care patients who reported that the visiting hours for family or friends always met their needs.
Indicator
This indicator is the percentage of acute care patients who reported that the quality of the food was excellent, very good or good.
Indicator
This indicator is the percentage of acute care patients who reported that their family or friends were always involved as much as the patient wanted in decisions about their care and treatment.