Acute care patients who reported that the hospital staff always did everything they could to help them with their pain
Acute care patients who reported that when they pressed the call button, they always received help as soon as they wanted it
Acute care patients who reported that they always received help in getting to the bathroom or in using a bedpan as soon as they wanted
Overall score that represents to what extent hospital staff responded quickly to the needs of acute care patients
Acute care patients who reported that they needed to have a family member or a friend stay with them during their hospital stay to feel safe