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This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who do not have a preference in receiving their services in either English or French.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who prefer to receive their services in English [among those who prefer English or French].

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who prefer to receive their services in French [among those who prefer English or French].

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that when they first started receiving services, someone from the program offered to give them services in the language of their

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they had a language problem with staff.

This indicator is the percentage of citizens receiving home care services from the Extra-Mural Program who reported that they always received their services in the language (English or French) of their choice in the last 2 months.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for high blood pressure or hypertension.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for high cholesterol.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for heart disease.

This indicator is the percentage of citizens receiving home care services from a home support worker who reported that they have been diagnosed or treated for a mood disorder other than depression, such as bipolar disorder, mania, manic depression