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This indicator is the percentage of acute care patients who reported that they always benefited from an internal coordination of care.

This indicator is the percentage of acute care patients who reported that doctors always treated them with courtesy and respect.

This indicator is the percentage of acute care patients who reported that doctors always listened to them carefully.

This indicator is the percentage of acute care patients who reported that doctors always explained things in a way they could understand.

This indicator is the percentage of acute care patients who reported that they always had a good communication with doctors.

This indicator is the percentage of acute care patients who reported that nurses always treated them with courtesy and respect.

This indicator is the percentage of acute care patients who reported that nurses always listened to them carefully.

This indicator is the percentage of acute care patients who reported that nurses always explained things in a way they could understand.

This indicator is the percentage of acute care patients who reported that they always had a good communication with nurses.

This indicator is the percentage of acute care patients who reported that doctors, nurses or other hospital staff talked with them about whether they would have the help they needed after leaving the hospital.