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This indicator is the percentage of acute care patients who reported that their room and bathroom were always kept clean.

This indicator is the percentage of acute care patients who reported that the area around their room was always quiet at night.

This indicator is the percentage of acute care patients who reported that when they pressed the call button, they always received help as soon as they wanted it.

This indicator is the percentage of acute care patients who reported that they always received help in getting to the bathroom or in using a bedpan as soon as they wanted.

This indicator is the percentage of acute care patients who reported that they always received help as soon as they wanted.

This indicator is the percentage of acute care patients who reported that this hospital definitely took their safety seriously.

This indicator is the percentage of acute care patients who reported that they needed to have a family member or a friend stay with them during their hospital stay to feel safe.

This indicator is the percentage of acute care patients who reported that a staff member talked to them about their safety.

This indicator is the percentage of acute care patients who noticed that hospital staff always washed their hands before caring for them.

This indicator is the percentage of acute care patients who reported that hospital staff always checked their identification band before giving them medication, treatments or tests.